Senior Property Manager (Commercial)

POSITION PURPOSE:

As a Senior Property Manager, you will play a critical role in the success of our commercial real estate portfolio by overseeing property operations, optimizing financial performance, and creating exceptional tenant experiences. You will partner closely with leasing, construction, development, accounting, and investment teams to execute property strategies, identify opportunities for value creation, and ensure each asset operates at its highest potential. This is an excellent opportunity for a collaborative and results-driven real estate professional who enjoys taking ownership and making a measurable impact.

ESSENTIAL FUNCTIONS:

Asset & Property Operations

Oversee the day-to-day operations of assigned commercial properties in accordance with company policies, approved budgets, business plans, and ownership objectives.

Develop and execute annual business plans to maximize asset performance, marketability, operational efficiency, and long-term value.

Support leasing and asset management initiatives by ensuring vacant spaces are market-ready, providing operational input during lease negotiations, and preparing landlord work estimates.

Participate in due diligence activities related to acquisitions, dispositions, financing, and redevelopment projects.

Tenant Experience & Lease Administration

Foster strong tenant relationships by delivering exceptional customer service, proactively addressing tenant needs, and enhancing the overall tenant experience.

Ensure compliance with lease terms by reviewing and monitoring key provisions, including co-tenancy requirements, exclusivity clauses, kick-out rights, and NNN expense caps.

Review and approve annual CAM estimates, reconciliations, and tenant billings.

Financial Management & Reporting

Develop and manage annual operating budgets focused on revenue growth, expense control, and achievement of financial objectives.

Prepare and deliver accurate and timely financial reports, forecasts, budget analyses, and performance summaries, including variance explanations and recommendations.

Administer rent collections, tenant billings, and accounts receivable activities, including proactive management of delinquent accounts.

Manage accounts payable processes in accordance with approved budgets, company policies, and expense management objectives.

Maintain accurate financial and operational records and ensure compliance with company reporting requirements and deadlines.

Vendor & Contract Management

Manage relationships with vendors, contractors, and service providers to ensure service quality, contract compliance, cost efficiency, and operational effectiveness.

Develop scopes of work, solicit competitive bids, negotiate service agreements, and oversee contractor performance.

Monitor vendor compliance with contractual, insurance, and procurement requirements.

Risk Management & Safety

Lead property risk management efforts by implementing loss prevention measures and ensuring compliance with company policies and regulatory requirements.

Obtain and maintain certificates of insurance and required waivers from tenants, vendors, contractors, and other third parties.

Leadership & Cross-Functional Collaboration

Serve as a liaison between property operations and internal stakeholders, including Investments, Leasing, Development, Construction, Accounting, Risk Management, and Portfolio Management teams.

Collaborate with cross-functional partners to execute property strategies, resolve operational challenges, and support asset performance objectives.

NON-ESSENTIAL FUNCTIONS:

All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervise, coach, develop, and evaluate on-site property management and maintenance personnel.
Foster a culture of accountability, collaboration, customer service, and operational excellence across the property team.

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

Bachelor’s degree in business, real estate, or related field strongly preferred.  Experience in lieu of degree will be considered.
8+ years of property management experience in a commercial office and or retail environment.
5+ years of experience in a supervisory role.
California Real Estate license and industry certifications (i.e., IREM, BOMA, ICSC) preferred.
Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment.

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated practitioner’s knowledge and skills in: contract administration, lease administration, expense escalation practices, accounting and financial management and reporting, financial analysis, budgeting and expense management, business planning, risk management, tax assessments, tenant relations, construction and tenant finish activities, engineering and preventative maintenance, energy management, security, emergency procedures, garage and parking operations.