Senior QA Lead

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity:

As a Senior QA Lead, you will ensure the highest level of quality across Harvard Business Publishing’s applications. You will work closely with cross‑functional partners to ensure products meet business requirements and user expectations. This role reports to the Director of QA and plays a key leadership role across the SDLC.

What You’ll Do

• Serve as a core member of an Agile team, partnering closely with Product Owners to understand business goals, user needs, and requirements

• Collaborate with Developers, Development Architects, and Content Systems Architects to understand application architecture, integrations, and underlying technologies

• Partner with Project Managers to estimate testing effort, track progress, establish quality gates, and advocate for quality across delivery

• Lead test execution across all phases of the SDLC, including: 

  • Creating test plans, test cases, and test data

  • Executing manual and automated tests

  • Logging, tracking, and verifying defects

  • Developing QA dashboards and test metrics

• Supervise and support off‑shore QA Engineers, providing guidance, coaching, and oversight

• Design, implement, and continuously improve test automation strategies

• Work closely with DevOps teams to support test environments and CI/CD pipelines

• Collaborate with other QA Leads to standardize QA practices, tools, and approaches across applications

What You’ll Bring

• 4+ years of experience leading software testing projects

• 7+ years of experience as a QA Engineer, including: 

  • Test plans, test cases, test data, and traceability matrices

• Strong experience managing the full defect lifecycle, ensuring defects are logged, prioritized, triaged, and validated once resolved

• Hands‑on experience working within Agile methodologies

• Proven success working with distributed, remote Agile teams across multiple time zones

• Experience supervising, mentoring, and coaching QA Engineers

• Deep experience with functional, regression, and end‑to‑end testing (manual and automated)

• Exposure to load, performance, security, and accessibility testing

• Experience testing multi‑tier web applications and databases

• Experience building, maintaining, and integrating automation frameworks within CI/CD pipelines

Technical Skills and Expertise

• Web technologies: HTML, CSS, browsers

• Databases and SQL

• API testing using tools such as Postman or REST Assured

• Test management and defect tracking tools

• Automation and CI/CD tools such as Selenium (Java), Jenkins, or equivalent

• Load and performance testing tools (e.g., JMeter, LoadRunner)

• Solid understanding of: 

  • Software architecture and network layers

  • CPU utilization and performance considerations

  • Application security, vulnerabilities, SQL injection, and intrusion detection

What we offer:

As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

$115,000 - $130,000

Above is the annualized pay range for this position. In addition, this position includes the opportunity to earn our annual Performance Based Variable Pay Program. Actual salary will be set based upon a range of factors, including external benchmark market data, individual knowledge, skills, experience, location and internal equity.