Senior Renewal Manager, Public Sector

The role, in a nutshell:

As a Senior Renewal Manager, Public Sector at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our Public Sector customers across federal, state, and local government, along with the systems integrators and partners who serve them. You will own the renewal process for a book of our largest and most complex public sector contracts, managing renewals from early planning through award while navigating government budget cycles, contract vehicles, and procurement requirements.

This role sits at the intersection of Customer Success, Sales, Partners, and Ops. By owning renewals, you enable Customer Success to focus on adoption and mission outcomes, and Sales to focus on expansion and new business. Your work ensures renewals are planned around fiscal year timing and funding realities, so customers keep their coverage in place without gaps, while supporting Chainguard’s broader revenue and retention goals.

You will act as a trusted partner to customers, resellers, and primes, guiding renewal conversations with clarity, patience, and confidence. Attention to detail, fluency in government contracting, and strong cross-functional collaboration are essential, as public sector renewals involve long lead times, many stakeholders, and little room for error.

 

What you’ll do:

• Renewal Management: Own the end-to-end renewal process for a portfolio of public sector customers, starting renewal planning 6 to 9 months ahead of contract end to align with budget cycles, fiscal year-end, and option year exercises.
• Contract Vehicles & Partners: Manage renewals through resellers, distributors, and contract vehicles (such as GSA Schedule, SEWP, and agency-specific vehicles), coordinating quotes, pricing, and paperwork with channel partners and primes.
• Commercial Execution: Generate renewal quotes, lead pricing and contract discussions, and coordinate with Finance, Legal, Deal Desk, and Contracts to ensure accurate, compliant, and timely execution.
• Funding & Procurement: Track funding status, continuing resolutions, period of performance dates, and procurement milestones, and escalate early when timing puts a renewal or coverage at risk.
• Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes.
• Risk & Retention Strategy: Identify renewal risks early, including budget cuts, program changes, and competitive pressure, and collaborate with Customer Success, Sales, and Partners to mitigate churn and improve gross retention.
• Process & Playbooks: Develop and refine public sector renewal playbooks, including fiscal year-end planning and vehicle-specific processes, to increase efficiency and improve on-time renewal rates.
• Leadership & Mentorship: Serve as the subject matter expert on public sector renewals, mentor other Renewal Managers, and help shape how the function scales as Chainguard grows its government business.

What we're looking for:

• 6+ years of experience in renewals, contracts, account management, or sales supporting U.S. federal, state, or local government customers, with direct ownership of customer contracts and commercial conversations.
• Deep knowledge of government procurement, including contract vehicles, resellers, option years, and federal fiscal year timing.
• Track record of owning government contracts, including enterprise license agreements, and renewing them at or above value.
• Proven ability to drive renewals with predictability and deliver against gross retention targets.
• Experience working with channel partners, distributors, and systems integrators on quoting, pricing, and order execution while maintaining strong customer relationships.
• Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously.
• Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce.
• Ability to collaborate effectively with both technical and non-technical stakeholders.
• High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset.
• Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed.

Pay Range: Up to $195,000 70/30 OTE 

If your experience is close, but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.