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Dublin, Éire / Ireland
Remote only
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
You'd own the design and delivery of Mews' first dedicated commercial enablement function inside Onboarding: turning onboarding professionals across a global, distributed team into consultants who can spot and act on expansion revenue, without inheriting anyone else's playbook.
Most onboarding organisations treat go-live as the finish line, so the upsell and cross-sell signals sitting inside existing project portfolios go unqualified and never reach Sales. At Mews, that gap sits inside a fast-growing hospitality tech customer base, where every project portfolio onboarding already manages is effectively an unworked pipeline of expansion revenue.
You'll work closely with Onboarding leadership globally, plus Sales, Customer Success and RevOps, to define what a qualified expansion lead looks like and get it moving to the right team. This is a new role, not a backfill, so the coaching model, playbooks and success metrics are yours to build from scratch.
This role exists because Onboarding's project portfolios are growing faster than the team's ability to work them commercially, and right now, nobody owns that motion end to end.
AI Fluency Level 3: in this role, that means redesigning how the wider onboarding team spots and qualifies commercial signals, not just using AI to work faster yourself. You'll build AI-assisted frameworks and tools that other onboarding professionals can use on their own portfolios, and you'll actively check what those tools flag before it shapes a playbook or gets treated as a qualified lead.
For more information on AI fluency at Mews, please refer to "AI Fluency at Mews: A Comprehensive Guide for Candidates".
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
Our success is powered by our incredible people, supported by benefits that help them thrive.
No matter where you’re based, you’ll enjoy:
You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
A few things that define how we work:
If there's anything we can do to support you during the application process, let us know.
We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.
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