Senior Revenue Operations Analyst

Accountabilities

• Systems and platform management: Administer revenue operations tools, including Clay, ZoomInfo, and RingLead. Manage user access, document approval workflows, and oversee AI-powered data enrichment and imports.

• Territory planning and account distribution: Execute weekly account assignments, maintain user profiles and automated workflows, address regional coverage gaps, and coordinate territory assignments for new Account Executives (AEs) and Business Development Representatives (BDRs).

• Data quality and governance: Maintain accurate account hierarchies, resolve discrepancies between systems, conduct data audits, implement validation rules, and monitor data quality metrics and scorecards.

• Reporting and analytics: Build dashboards and reports that help sales leadership monitor territory coverage, AE capacity, account penetration, BDR productivity, and regional performance across North America, the UK and EMEA, and Asia-Pacific and Japan (APJ).

• Sales support and enablement: Provide first-line revenue operations support, manage account ownership and hierarchy changes, support product-led growth (PLG) initiatives, and create training materials and documentation for sales teams.

• Cross-functional collaboration: Partner with Sales Leadership, Marketing on account-based marketing (ABM) alignment, Finance on headcount and productivity planning, and Business Applications teams on system configurations and business reviews.

• Process improvement: Identify opportunities to improve operational efficiency, automate recurring tasks, strengthen data governance, and create scalable workflows across the revenue operations function.

• Project execution: Own process improvements from planning through implementation, ensuring systems, territory management, and reporting processes remain aligned with evolving business needs.

Requirements:

• Professional experience: 3–5 years of experience in Revenue Operations or Sales Operations, preferably supporting global teams and multiple geographic regions.

• Process ownership: Demonstrated success managing end-to-end process improvements, territory planning, and complex workflows across multiple business systems.

• Salesforce expertise: Advanced proficiency in Salesforce, including the ability to manage data, support operational workflows, and improve system effectiveness.

• Data enrichment and automation: Hands-on experience with Clay for data enrichment and workflow automation, along with account enrichment and deduplication tools such as ZoomInfo and RingLead.

• Analytical capabilities: Strong root-cause analysis, problem-solving, and data interpretation skills, with the ability to turn operational information into meaningful business insights.

• Attention to detail: A high degree of accuracy when managing account hierarchies, territory assignments, system configurations, and data quality processes.

• Communication and collaboration: Excellent written and verbal communication skills and the ability to work effectively with sales leaders, marketers, finance professionals, and technical teams.

• Project management: Strong organizational and project management abilities, with a proactive approach to resolving issues and delivering improvements.

• Additional qualifications that are an advantage:

  • Advanced Clay expertise, including API integrations.

  • Experience with AI-powered data enrichment and the Gemini API.

  • Familiarity with Salesforce Apex, Process Builder, or Flow.

  • Experience supporting mergers and acquisitions (M&A) integrations or large-scale data migrations.

  • Experience building Slack workflows or integrations.

  Benefits:

  • Annual base salary: $80,000–$100,000.

  • Annual bonus: Additional 5% variable bonus, contingent on company performance.

  • Equity: Eligibility for a Restricted Stock Unit (RSU) grant.

  • Healthcare coverage: Medical, dental, and vision insurance.

  • Flexible time off: Unlimited responsible paid time off.

  • Flexible working hours to support work-life balance.

  • Parental leave to support employees and their families.

  • Technology stipend to help support work-related technology needs.

  • Financial benefits: Flexible spending accounts and a 401(k) retirement plan.

  • Team culture and engagement: Employee-led initiatives and inclusive events celebrating team achievements.

  • Collaborative work environment: An established, fast-paced organization where employees can contribute meaningfully and influence business outcomes.

  • Work arrangement: Remote opportunities are indicated, with New York also listed as a location; the exact arrangement may depend on the position's location and team requirements.