Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Senior Risk Prevention Analyst - Overnight Shift provides operational and technical risk assessments using fraud mitigation tools, advanced analytics, and AI to support fraud strategies, call queue management, monitoring, and performance improvement. Supports clients and internal teams on fraud detection, prevention inquiries, and solutions; resolves complex escalations and monitors workflow to meet service standards. Ensures timely fraud analysis for financial institutions, develops rules and custom client solutions, monitors assigned portfolios, identifies risk exposure, and recommends mitigation strategies. Interacts with senior leaders at financial institutions and Velera, coordinating with FDWC, service centers, internal teams, and third-party vendors. Provides overnight fraud monitoring, risk analytics, and client support coverage.

• Develop fraud strategies using transaction data, machine learning, and analytics to reduce losses and maintain customer experience.

• Manage and optimize fraud strategies, balancing risk control with customer experience.

• Coordinate Risk Analytics tasks, projects, SLAs, turnaround times, and output quality.

• Resolve complex service escalations from calls and internal partners.

• Monitor client fraud trends and recommend procedure improvements to maintain efficiency.

• Serve as a fraud subject matter expert for incidents, investigations, and client presentations.

• Apply advanced analytics to solve business problems impacting current or future strategy.

• Maintain productive relationships with internal stakeholders and external vendors.

• Create BI reporting for senior leadership, boards, and examiners.

• Partner with assigned clients to support effective fraud mitigation through calls and emails.

• Use business, analytical, and technical expertise to shape cross-functional solution strategies.

• Present recommendations clearly to colleagues, peer reviewers, and mid-to-upper-level management.

• Use visualizations to clarify analytical findings for nontechnical audiences.

• Monitor department workflow to ensure time-sensitive work meets standards.

• Advise internal contacts on sensitive issues, client procedures, and product enhancements.

• Manage process documentation and communications with internal and external parties.

• Identify quality data sources to answer business questions and support testing or exploratory analysis.

• Integrate, transform, and cleanse data from multiple sources.

• Consult clients and staff on fraud prevention, write rules, build custom solutions, and monitor assigned client groups.

• Identify fraud-related risk exposure and determine needed mitigation measures.

• Monitor portfolio performance, identify trends, conduct root-cause analysis, and develop data-driven fraud defenses.

• Collaborate with internal teams as a client advocate for fraud and risk initiatives.

• Report identified risks to the appropriate team or management.

• Manage, monitor, and report work-area risks, including Information Security risks.

• Perform other duties as assigned.

• Bachelor's degree in Business, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related field, or an equivalent combination of education and experience required.

• Seven (7) years within the financial services industry required.

• Seven (7) years of professional experience in risk analytics, fraud mitigation, and/or fraud services required.

• Experience with Fraud Detection Work Center (FDWC) and/or FDR systems required.

• Experience with fraud orchestration and decisioning tools (e.g., DefenseEdge, Falcon, Advance Defense, Fraud Navigator) preferred.

• Deep experience working with fraud detection strategies, rules tuning, and fraud modeling.

• Payments processing system knowledge preferred.

• Strong analytical and problem-solving skills. Deep experience working with fraud detection strategies, rules tuning, and fraud modeling.

• Strong proficiency with SQL; ability to analyze large, complex datasets and derive actionable insights.

• Strong understanding of fraud metrics, forecasting methods, and false positive/true fraud tradeoffs.

• Excellent problem-solving skills with the ability to synthesize complex data into actionable insights.

• Strong communication skills with the ability to communicate technical subject matter clearly and succinctly to team members and financial institutions.

• Project management experience preferred.

• Ability to work independently and make sound risk decisions during overnight hours while effectively managing escalations and time-sensitive fraud events.

• Ability to work a fixed overnight schedule of Monday through Friday, 10:00 PM to 7:00 AM Eastern Time.

  

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

$67,700.00 - $86,300.00 - $104,900.00 of salary range

The anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.