Join Triumph!
At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.
Position Summary: The Senior Sales Engineer (SSE) supports the sales and integrations team productivity and deal flow by securing the “technical close” in complex solutions. The SSE collaborates with sales, operations, engineering, technical support resources, and vendors to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision makers. The SSE will be required to be on-site during new client implementations to provide onsite technical expertise and solution engineering and will act as an extension of the sales team. The SSE is responsible for achieving a quote made up of the combined expectations of the sales resources supported. This position is also responsible for leading a small sales engineering team maximize effectiveness and client satisfaction. This position reports to the VP, Implementations.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Works deals assigned to the sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by leadership.
- Proactively scopes the technical solution required to address system and customer requirements, assesses customer’s systems and technical capabilities, and recommends solutions that optimize for both the customer and TriumphPay.
- Leads and develops sales engineers to support all implementations.
- Provides coaching and professional development to team members in order to enhance their product knowledge, technical acumen, and technical sales skills.
- Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
- Coordinates closely with sales, operations, and integrations teams to align solution design with business requirements.
- Secures from customer technical staff commitments needed to ensure a deal’s “technical close” and successful go-live.
- Designs, analyzes, codes, tests, debugs and supports custom integrations to support new customer implementations.
- Meets assigned targets for profitable sales growth in sales team supported.
- Opportunistically pursues additional business development within customer firms. Collaborates with sales to ensure these opportunities are effectively covered.
- Utilizes analytical, process and/or technical skills to meet project objectives and deliverables that are self-directed and within project scope.
- Communicates project issues and/or risks in a timely manner.
- Identifies critical paths to meet business deadlines.
- Is able to operate in a highly regulated environment (SOX Compliance).
- Performs other duties as assigned.
EXPERIENCE & EDUCATION
The successful candidate will possess business operations experience and skills, analytical and critical thinking skills, and attention to detail. Additionally, the ideal candidate should possess the following:
- 5+ years’ experience in sales engineering in a professional environment.
- 5+ years’ experience in sales and project management in technical environments.
- Experience identifying customer’s business needs and providing a technological solution.
- Experience and proven success in a technical sales role.
- Strong technical, logical, analytical, and problem solving skills.
- Experience with agile implementation methodologies.
- Bachelor’s Degree, preferably in Computer Information Systems, Computer Science or related field, or equivalent skills and experience.
Skills & Abilities Required
- Hands-on, customer-driven, results-oriented enterprise partnerships, business development, and sales leader passionate about helping partners and customers solve problems in payments, software, fintech
- Go-to-market expertise around payments, APIs, technology, software, SaaS, invoicing, data solutions, and/or AI
- Obsessed with customers and partners, and solving their problems with solutions
- Entrepreneurial, relentless, persistent, driven, tenacious, charismatic, energetic, and proactive
- Excellent consultative/solution sales, communication, critical thinking, problem-solving, and relationship-building skills
Work Environment
The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
- Specific vision abilities are required by this job due to computer work.
- Light to moderate lifting is required.
- Regular, predictable attendance is required.
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.
Go on. Do it. Apply Today!
