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Saarbrücken, Saarland, Deutschland
Remote only
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Join the recognized leader in AI-first CX
NiCE Cognigy is building the Agentic AI Workforce of the future for enterprise customer service — named a Leader in the Forrester Wave™ 2026 and a three-time Leader in the Gartner® Magic Quadrant™. We already power AI Agents for 1,250+ brands worldwide, and with NiCE investing heavily in AI, the opportunity ahead of us has never been bigger.
Eastern Europe is one of our biggest growth opportunities — a region of sophisticated enterprises ready for agentic AI, and largely still to be won. We're looking for a seasoned, senior presales professional, based in Germany, to own the technical narrative on our most complex enterprise deals across the Eastern European markets, from Poland to the wider CEE region, while supporting our established DACH business.
So, what's the role all about?
You'll be the trusted technical advisor on our most strategic and complex enterprise opportunities across Eastern Europe — anchored in Germany, working closely with our DACH team, but with your primary focus on opening and growing the CEE markets. This is a position for a tenured consultant who can own the technical narrative in front of enterprise buyers, navigate sophisticated stakeholder landscapes, and shape solutions that close seven-figure deals.
Beyond the deal cycle, you'll be a visible voice for NiCE Cognigy in the market — representing us through thought leadership at customer and marketing events, and helping drive awareness across the region.
How will you make an impact?
Have you got what it takes?
What's in it for you?
Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
About Cognigy
NiCE Cognigy delivers AI that works — fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI — instantly, across every channel and in 100+ languages.
Requisition ID: 11597
Reporting into: Director, Sales Engineering
Job type: Individual contributor.
#LI-Remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
