Position Summary
The Senior Sales Operations Analyst is responsible for driving forecasting excellence, revenue predictability, and business performance across the Greater China region. This role serves as a trusted advisor to regional sales leadership, providing data-driven insights, managing forecast processes, identifying revenue opportunities and risks, and ensuring alignment between customer demand, supply availability, and financial targets.
The ideal candidate combines strong analytical capabilities with business acumen, executive communication skills, and the ability to influence cross-functional stakeholders in a fast-paced semiconductor or technology environment.
Key Responsibilities
Revenue Forecasting & Business Planning
- Own weekly, monthly, and quarterly sales forecasting processes for the Greater China region.
- Partner with Sales Leadership to develop accurate bookings, revenue, and demand forecasts.
- Analyze forecast changes and identify key drivers, risks, and opportunities.
- Lead forecast reviews with regional sales teams and executive stakeholders.
- Drive forecast accuracy, accountability, and adherence to forecasting methodologies.
- Identify opportunities for revenue acceleration, pull-ins, and revenue smoothing to support quarterly and annual targets.
Sales Performance Management
- Monitor attainment against bookings, revenue, and strategic business objectives.
- Develop KPI dashboards and performance scorecards for regional leadership.
- Provide proactive analysis of business trends, customer demand changes, and market developments.
- Conduct pipeline health assessments and identify opportunities to improve conversion and execution.
- Deliver executive-level business reviews highlighting key insights and recommended actions.
Demand & Supply Alignment
- Partner closely with Demand Planning, Supply Chain, and Business Operations teams to ensure alignment between customer demand and supply availability.
- Analyze demand changes, backlog movements, scheduling mismatches, and fulfillment risks.
- Support customer prioritization discussions during constrained supply situations.
- Identify revenue risks related to supply constraints and develop mitigation strategies with cross-functional teams.
Business Analytics & Insights
- Translate large, complex data sets into actionable business recommendations.
- Develop and maintain reporting solutions, dashboards, and management tools.
- Perform scenario modeling, what-if analysis, and strategic business assessments.
- Evaluate business opportunities, customer trends, product mix impacts, and revenue implications.
- Support quarterly business reviews and annual operating planning processes.
Cross-Functional Leadership
- Act as a key liaison between Sales, Finance, Demand Planning, Supply Chain, Product Management, and Business Operations.
- Drive alignment on forecast assumptions, demand signals, and revenue commitments.
- Lead process improvement initiatives that improve forecasting accuracy, operational efficiency, and business visibility.
- Influence decision-making through data-driven recommendations and clear communication.
- As a member of a global organization, this role regularly collaborates with colleagues across multiple regions and time zones. Flexibility to participate in occasional early morning or evening meetings is required to support global business operations and cross-functional initiatives.
Required Qualifications
- Bachelor's degree in Business, Finance, Economics, Engineering, Supply Chain, Data Analytics, or related field.
- 5-8+ years of experience in Sales Operations, Business Operations, Revenue Operations, Demand Planning, or Financial Planning & Analysis.
- Experience supporting sales organizations within Greater China or Asia Pacific markets.
- Strong forecasting, business planning, and analytical capabilities.
- Advanced proficiency with Excel and data analysis tools.
- Experience working with CRM, ERP, and business intelligence platforms (Salesforce, SAP, Power BI, Tableau, etc.).
- Strong executive presentation and communication skills.
- Demonstrated ability to influence senior stakeholders without direct authority.
- Ability to manage multiple priorities in a dynamic environment.
Preferred Qualifications
- Semiconductor, electronics, manufacturing, or technology industry experience.
- Experience supporting revenue forecasting and supply-demand balancing processes.
- Knowledge of semiconductor supply chain and order fulfillment processes.
- Mandarin Chinese and English language proficiency.
- Experience with statistical forecasting and scenario modeling techniques.
