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IN KA Prestige Tech Park, India
Hybrid
At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day.
Key Responsibilities:-
Manage day-to-day Salesforce operations including user setup, profiles, roles, and permissions
Configure standard and custom objects, fields, validation rules, workflows, and flows
Maintain data quality through data governance, deduplication, and validation processes
Implement and manage Salesforce releases and change management processes
Design and implement automation using Flow Builder, Process Builder (legacy)
Optimize business processes across Sales, Service, and other departments
Identify opportunities for system enhancements and automation
Act as the primary point of contact for Salesforce support issues
Provide training and onboarding for new users
Create and maintain documentation, user guides, and best practices
Build and maintain reports and dashboards for business insights
Analyze data trends and provide actionable recommendations
Ensure data accuracy and consistency across reports
Support integrations with third-party systems (via APIs, middleware, etc.)
Perform data imports, exports, and mass updates using tools like Data Loader
Ensure compliance with data security and privacy standards
Work closely with business teams to gather requirements and translate them into solutions
Partner with developers and architects for complex implementations
Act as a bridge between technical and non-technical teams
7+ years of experience as a Salesforce Administrator
Strong knowledge of Salesforce platform capabilities and best practices
Hands-on experience with: Flow Builder (must-have)
Experience with Sales Cloud and Service Cloud
Understanding of security model (profiles, roles, permission sets, sharing rules)
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Salesforce certifications such as: Salesforce Certified Administrator Advanced Administrator (preferred)
Experience with: Apex (basic understanding) Lightning Experience customization Integration tools (e.g., REST/SOAP APIs)
Experience in Agile/Scrum environments
Experience with Revenue Cloud / CPQ
Knowledge of DevOps tools (Copado, Gearset, etc.)
Exposure to data warehousing or BI tools
User adoption rate
System uptime and performance
Data quality metrics
Reduction in manual processes
Stakeholder satisfaction
