Senior Salesforce Developer

Accountabilities

• Design, develop, and maintain scalable Salesforce solutions that address business requirements and follow platform best practices.

• Translate technical specifications into high-quality implementations using declarative tools such as Salesforce Flows and Lightning App Builder, alongside Apex, Visualforce, and Lightning Web Components.

• Design, build, and maintain secure Salesforce integrations using REST, SOAP, and Bulk APIs to enable efficient data exchange and real-time synchronization with external systems.

• Ensure integrations meet performance, security, reliability, and scalability requirements.

• Work across Salesforce Sales Cloud, Service Cloud, Marketing Cloud (Pardot), and AppExchange solutions, including Contract Lifecycle Management and Introhive.

• Collaborate with business analysts, project managers, and stakeholders to understand requirements, provide technical recommendations, and support successful project delivery.

• Establish and promote development standards, code quality practices, and maintainable solution architecture.

• Share technical knowledge, mentor junior developers, and provide guidance on Salesforce development best practices.

• Develop and execute unit tests, participate in integration testing, and support User Acceptance Testing (UAT) to ensure solutions meet functional and technical requirements.

• Troubleshoot and resolve complex Salesforce incidents, production issues, and integration failures in collaboration with support teams and technical specialists.

• Prepare and maintain technical documentation, including solution design documents, technical specifications, and implementation guidance.

• Research Salesforce platform updates, emerging technologies, and third-party applications to identify opportunities for innovation and process improvement.

• Support sprint release deployments and coordinate the transition of changes from development and sandbox environments into production.

• Participate in scheduled weekend release activities, which take place approximately once every three weeks.

Requirements:

• Bachelor's degree in a relevant discipline.

• At least 5 years of hands-on experience in Salesforce administration and development.

• Required Salesforce certifications:

  • Salesforce Administrator Certification.

  • Salesforce Platform App Builder Certification.

  • Salesforce Platform Developer I Certification.

  • Strong practical expertise across Salesforce Marketing Cloud (Pardot), Sales Cloud, Service Cloud, and relevant AppExchange solutions.

  • Deep understanding of Salesforce architecture, data models, security models, automation tools, and integration capabilities.

  • Proven experience designing and delivering Salesforce development projects, including integrations with external systems.

  • Strong development skills using Apex, Visualforce, Lightning Web Components, Flows, and Lightning App Builder.

  • Hands-on experience with REST, SOAP, and Bulk APIs, as well as data management tools such as Data Loader, Workbench, and ETL platforms.

  • Experience troubleshooting and resolving production issues and working within incident and problem management processes.

  • Familiarity with CRM software, relational database design, and Contract Lifecycle Management (CLM) solutions.

  • Understanding of the complete sales cycle, from lead generation and request for proposal through contract lifecycle activities, including work orders and changes in scope.

  • Strong solution architecture and design capabilities, with a focus on scalability, maintainability, security, and performance.

  • Experience deploying complex changes across sandbox and production environments.

  • Familiarity with Agile methodologies, including Scrum or Kanban, and tools such as Jira.

  • Excellent analytical, debugging, and problem-solving skills.

  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical and non-technical stakeholders.

  • A collaborative mindset, commitment to continuous learning, and flexibility to adapt to changing priorities.

  • Preferred additional certifications include Salesforce Advanced Administrator, Sales Cloud Consultant, and Salesforce Platform Developer II.

  • Experience in healthcare, clinical development, or a related industry is an advantage.

  • Knowledge of Agentforce AI, Salesforce Data Cloud, and Einstein Analytics configuration is desirable; YAML experience is a plus.

  • Experience with version control systems such as Git or Azure DevOps, as well as CI/CD implementation and processes, is beneficial.

  Benefits:

  • Remote working opportunities from multiple locations across India.

  • Full-time employment opportunity.

  • Flexible working environment that supports professional growth and work-life balance.

  • Opportunities to deepen expertise across Salesforce development, architecture, integrations, and emerging platform capabilities.

  • Exposure to enterprise-scale Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, and Contract Lifecycle Management.

  • Collaboration with diverse technical and business teams in an Agile environment.

  • Opportunities for continuous learning, professional development, and career progression.

  • Ability to contribute to technology initiatives that support clinical research and healthcare innovation.