ICF is seeking a Senior Salesforce Developer to support the design, development, and implementation of enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Marketing Cloud environments. This role will lead technical delivery, support system modernization efforts, and ensure scalable, secure, and high-performing solutions aligned with client business objectives.
LOCATION – On site, can report to office in Los Angeles or Pomona, California
Key Responsibilities
Solution Design & Development
- Design, develop, and implement Salesforce solutions using Lightning Web Components (LWC), Apex, and Visualforce
- Build scalable, high-performance applications while adhering to Salesforce best practices and governor limits
- Develop batch, queueable, and schedulable Apex for large-scale data processing
- Configure custom objects, fields, flows, and automation to support business processes
Platform Migration & Modernization
- Lead Salesforce Classic to Lightning Experience migrations, including gap analysis and solution redesign
- Refactor legacy components (e.g., Visualforce, Aura) into modern Lightning architecture
- Support platform upgrades across Sales Cloud, Service Cloud, and Marketing Cloud
Sales, Service, and Marketing Cloud Implementation
- Implement and optimize:
- Sales Cloud (lead/opportunity management, pipelines, forecasting)
- Service Cloud (case management, omni-channel routing, CTI, knowledge)
- Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
- Design and execute customer journeys, triggered campaigns, and A/B testing strategies
- Support email deliverability improvements, including DKIM, SPF, and DMARC configuration
Integration & Data Management
- Develop integrations using REST and SOAP APIs, platform events, and middleware solutions
- Implement secure authentication using OAuth 2.0 and connected apps
- Lead data migration activities, ensuring data quality, transformation, and integrity
- Enable real-time and asynchronous data synchronization across systems
Security & Compliance
- Configure and maintain Salesforce security model, including:
- Profiles, permission sets, roles, and sharing rules
- Ensure compliance with enterprise and federal requirements (e.g., data security, privacy)
- Implement role-based access controls for Experience Cloud solutions
DevOps & Release Management
- Support CI/CD pipelines using Salesforce DX, Git, and deployment tools
- Perform code reviews, testing, and deployment validation
- Conduct impact analysis of Salesforce releases and manage sandbox testing
Technical Leadership
- Provide technical guidance and mentorship to junior developers and administrators
- Participate in architecture discussions and solution design reviews
- Collaborate with stakeholders to translate business requirements into technical solutions
Required Qualifications
- 8+ years of Salesforce development experience, including experience implementing Sales Cloud, Service Cloud, and Marketing Cloud
- 2 or more years expertise in:
- Apex, Lightning Web Components (LWC), Visualforce
- SOQL/SOSL and data modeling
- 2 or more years of experience with Salesforce integrations (REST/SOAP APIs)
- 2 or more years of experience in JavaScript, HTML, and CSS
- 2 or more years of experience with data migration tools (e.g., Data Loader, Workbench)
- 2 or more years of experience and exposure to Salesforce architecture, limits, and platform best practices
Preferred Qualifications
- Experience with:
- Marketing Cloud Connect and cross-platform integrations
- Experience Cloud (Communities)
- Middleware platforms and API gateways
- Knowledge of CI/CD pipelines and DevOps practices within Salesforce
- Familiarity with federal or regulated environments
Certifications (Preferred)
- Salesforce Certified Administrator
- Salesforce Platform Developer I
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
Key Competencies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- Ability to lead technical efforts across full project lifecycle
- Proven ability to deliver high-quality solutions on time
- Attention to detail and commitment to code quality
Work Environment
- Supports large-scale digital modernization and CRM transformation initiatives
- Collaborates with cross-functional teams, including product, design, and data engineering
- May support federal, state, or commercial clients across multiple domains
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$130,687.00 - $222,169.00
Los Angeles, CA (CA80)
