ROLES & RESPONSIBILITIES
- Reviews alerts generated by SentinelOne and implement appropriate containment and mitigation measures
- Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary
- Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs)
- Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the client's environment
- Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console
- Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy
- Stays up to date on the latest Threat Actor Tactics, Techniques and Procedures (TTPs)
- Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation
- Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle
- Creates user accounts in SentinelOne console for the client
- Generates Threat Reports showcasing activity observed within the SentinelOne product
- Execute passphrase exports as needed for client offboarding
- Submit legacy installer requests to ensure the team is properly equipped for deployment
- Provides timely alert notifications to the IR team of any malicious activity impacting our clients
- Assists with uninstalling/migrating SentinelOne
- Generates Ranger reports to provide needed visibility into client environments
- Manages and organizes client assets (multi-site and multi-group accounts)
- Applies appropriate interoperability exclusions relating to SentinelOne and client applications
- Performs SentinelOne installation / interoperability troubleshooting as needed
- Contributes to the overall documentation of SOC processes and procedures
- Investigates alerts escalated by Analysts (Tier I – Tier II)
- Escalates alerts to Tier IV as necessary
- Investigates alerts generated via custom rulesets
- Attends client calls to provide updates related to alerts seen on a client network, as needed
- Develops custom SentinelOne interoperability exclusion(s) on client request
- Contributes to the tuning and recommendation as it relates to the custom rulesets
- Participates in “Handler on Duty (HOD) shifts” as assigned to support the Tiger Team(s) client matters
- Develops internal Training/Process Documentation
- Contributes ideas or helps build innovations to increase SOC efficiencies
- Performs client external EDR/EPP threat hunts (Carbon Black, CrowdStrike, etc.)
- May perform other duties as assigned by management
SKILLS AND KNOWLEDGE
- Advanced understanding of Windows and Unix operating systems
- Thorough knowledge of EDR capabilities and investigations
- Advanced understanding of Digital Forensics and Incident Response practices
- Comprehensive analysis techniques for reviewing large datasets in various formats
- Strong analytical and problem-solving skills
- Demonstrated experience in threat intelligence and research
- Demonstrated experience in malware analysis and reverse engineering
- Expertise in PowerShell and Python scripting languages
- Thorough understanding of TCP/IP and OSI Model concepts
- Thorough understanding of the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned)
- Thorough understanding of the MITRE ATT&CK framework
- Proven ability to work independently and solve complex problems with little direction from management.
- Highly detail-oriented and committed to producing quality work
JOB REQUIREMENTS
- Bachelor's Degree and 6+ years of IT security related experience or Master's or Advanced Degree and 5+ years related experience
- Expert experience with Endpoint Detection and Response (EDR) toolsets
- Advanced experience working on a SOC/CIRT team
- Ability to communicate in both technical and non-technical terms both oral and written
- 2+ Information Security Certifications (GIAC, Offensive Security, EC-Council, ISC2) preferred
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job.
PHYSICAL DEMANDS
- No physical exertion required
- Travel within or outside of the state
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with Arete salary and benefit policy.
FLSA OVERTIME CATEGORY
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
DECLARATION
The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.
EQUAL EMPLOYMENT OPPORTUNITY
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry.
When you join Arete…
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters.
Equal Employment Opportunity
We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
