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Uniondale, New York, United States
Onsite
Summary:
The Senior Security Supervisor is responsible for providing strategic oversight and senior-level leadership of security operations across ASM Global-managed facilities. This role serves as the primary supervisory authority for all security staff, with an emphasis on staff development, operational excellence, and maintaining a safe and secure environment for events, ASM Global employees, and guests. The Senior Security Supervisor plays a key role in the development, implementation, and continuous improvement of security policies and procedures, and acts as the senior on-site lead during the move-in/move-out of trade shows, conventions, and events.
Essential Duties and Responsibilities:
Provide senior-level supervision and leadership to Security Supervisors and security staff across all assigned shifts and events.
Oversee scheduling, post assignments, and staffing levels to ensure adequate coverage for all events and facility operations.
Lead pre-shift briefings and post-event debriefs, identifying performance trends and areas for improvement.
Develop, implement, and regularly review security operational policies and procedures in collaboration with Security Management.
Serve as the senior on-site incident commander during emergency situations, coordinating response efforts and ensuring proper escalation to management.
Build and maintain strong working relationships with local Fire and Police Departments, serving as a senior point of contact for off-duty details and emergency coordination.
Mentor and coach Security Supervisors and staff, supporting professional development and consistent enforcement of standards.
Oversee completion of incident reports and ensure documentation is thorough, timely, and communicated appropriately to leadership.
Monitor and audit compliance with all security protocols, identifying gaps and implementing corrective actions.
Represent the security department in cross-functional meetings with event operations, guest services, and facility management teams as needed.
Work independently to assess complex situations and make sound, strategic decisions in a fast-paced, high-stakes environment.
Other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or G.E.D. required; Associate's or Bachelor's degree in Criminal Justice, Security Management, or a related field preferred.
Minimum 5 years of progressive security experience in a similar venue or event environment, with at least 2–3 years in a supervisory or senior lead capacity.
Valid driver's license required.
Skills and Abilities:
Proven ability to lead multiple supervisors and a large security team in a complex, high-volume event environment.
Advanced organizational, planning, and situational awareness skills.
Strong conflict resolution and de-escalation skills with the ability to manage high-pressure situations calmly and decisively.
Excellent written, verbal, and interpersonal communication skills; comfortable presenting to and interfacing with senior management and external agencies.
Ability to work independently, exercise sound judgment, and make strategic decisions with minimal oversight.
Ability to work irregular hours including nights, weekends, and holidays.
Professional presentation, appearance, and work ethic.
Proficiency in security systems, incident reporting software, and general computer applications.
Compensation:
$23.70 - Part Time
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires a considerable amount of walking, climbing, stooping, and possibly heavy lifting. The position requires work in both indoor and outdoor settings. This position may be subjected to adverse conditions, including physical contact from hostile individuals.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.