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IND-Pune-Smartworks, India
Hybrid
The role
As a Senior Site Reliability Engineer, you work close to both the code and production environments. You design and build solutions that make our platform measurable, predictable, and resilient. You ensure a high level of user satisfaction through preventative maintenance, effective troubleshooting, and the rapid resolution of complex production issues. Ensuring robust performance in a high‑stakes environment is a key responsibility of this role.
Rather than “running” systems, you engineer reliability into them. You help define and implement SLI’s and SLO’s, build meaningful monitoring and alerting, and automate away operational risk. You collaborate with product and platform teams to ensure reliability is treated as a core software quality.
This is not a classic DevOps or operations role. We are looking for an experienced engineer who is comfortable changing application code, designing observability as part of system architecture, and driving long-term improvements in how we build and operate software.
You will work primarily from our Pune office, while collaborating closely with the rest of the SRE team in our Dutch office. In Pune, you will also act as the first point of contact for production related issues within our engineering organization.
You’ll join a growing a Site Reliability Engineering team that is still evolving, offering significant opportunity to influence technical direction, standards, and ways of working.
What will you do?
Your skills & experience
Nice to have
Soft skills
You think like an engineer when things go wrong, curious, analytical and focused on long-term improvement. You care about why systems fail and how to prevent that failure from happening again. You question existing reliability practices, alerts and assumptions, and use data, incidents and metrics to drive measurable improvements. You enjoy collaborating across teams and see reliability as a shared engineering responsibility.
Why this role at Wolters Kluwer?
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
