Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATAAs a Senior Manager in Delivery Management, you will take full responsibility for leading group‑wide delivery operations, overseeing strategic programs, and ensuring successful execution across assigned accounts. You will partner with senior stakeholders, manage complex multi‑project portfolios, and drive continuous improvement in delivery excellence, operational efficiency, and team performance.
Key Responsibilities:
- Lead delivery management across assigned accounts within the Group.
- Ensure all projects adhere to organizational delivery standards, governance structures, and compliance requirements.
- Oversee end-to-end execution of strategic programs and large-scale initiatives.
- Manage timelines, budgets, resource allocation, and cross-team dependencies across multiple projects.
- Monitor delivery performance and provide accurate reporting to Delivery Head/BU Head.
- Act as the primary point of contact for senior stakeholders across business units and regions.
- Facilitate effective communication and collaboration between delivery teams and business units.
- Identify delivery risks, develop mitigation plans, and ensure timely resolutions.
- Drive process optimization and promote adoption of delivery best practices.
- Implement delivery tools, methodologies, and frameworks that enhance transparency and efficiency.
Knowledge and Attributes:
- Strong ability to engage, influence, and negotiate with senior executives and key customers.
- Skilled in managing multiple programs/projects concurrently while ensuring on‑time, on‑budget delivery.
- Broad understanding of multi-technology solution design across applications and infrastructure.
- Comprehensive view of enterprise technology environments: hardware, applications, databases, operating systems, storage.
- Proven capability to build, motivate, and lead high-performing delivery teams.
- Strategic mindset with the ability to shape long-term direction for delivery operations and technology execution.
- Excellent communication skills—clear, persuasive, and effective with diverse stakeholders.
- High attention to detail with strong oversight of progress, quality, and outcomes.
- Strong understanding of industry standards, delivery governance, and software engineering best practices.
- Technical fluency useful for overseeing complex application challenges and troubleshooting.
- Strong capability in diagnosing performance issues and driving impactful solutions.
Academic Qualifications and Experience:
- Bachelor’s Degree in Computer Science, Computer Engineering, or a related IT field.
- 15–20 years of experience in software development, business analysis, or programming.
- At least 10 years of experience managing system or application delivery projects.
- Demonstrated ability to lead large-scale, complex delivery initiatives.
- Proven leadership experience managing diverse and geographically distributed teams.
To thrive in this role, you need to have::
- Strong experience in program/project management; PMP or Agile certifications preferred.
- Excellent stakeholder engagement and communication skills.
- Ability to manage multi-country or multi-business unit projects.
- Solid knowledge of budgeting, resource planning, and governance frameworks.
- Strong analytical and problem-solving capabilities.
- Effective interpersonal, leadership, and people-management skills.
- Strong planning, organizing, and execution skills.
- Fluent in English and Japanese (business level).
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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