Lowell, Massachusetts, United States
Onsite
The Senior Software Engineer is a technical leader who designs, implements, and ensures the quality of complex software solutions to solve our customers' most pressing challenges. This position exists to provide technical leadership that champions a customer-first mindset and a culture of quality within the engineering team. As a mentor and guide, a primary function is to establish and enforce quality standards, ensuring the team delivers scalable, high-quality systems that create measurable value for our users.
What you will do
Manage, deploy, and operate cloud and agentic solutions at scale using the principles of Site Reliability Engineering
Build and maintain Data and AI's tooling and services including MCPs, agents and other agentic workloads.
Participate in the design and development of new features end to end
Design and write automation software to provision, upgrade, monitor, and heal.
Identify points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
Define Service level Objectives, implement them along with runbooks
Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management
Interact with automated monitoring and healing infrastructure to ensure healthy environments
Help and develop peers through knowledge sharing, mentoring and collaboration
Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment
Participate in a follow-the-sun on-call rotation
Contribute software tests and participate in peer review to increase the quality of our codebase
What you will bring
Mandatory 6+ years of software engineering experience using one or more programming languages such as Golang and/or Python. You should be able to hands-on code on a daily basis in any of the mentioned languages or equivalent.
Experience in developing, manage Infrastructure as code automation platforms - Terraform or equivalent,
Experience in reviewing peer code review.
Experience in troubleshooting as-a-service offerings (SaaS, PaaS, etc.)
Experience with any of the public cloud services.
Mandatory hands-on experience using Kubernetes/OpenShift
Mandatory Experience with developing and using monitoring and observability tools/stack.
Writing/maintaining Kubernetes Operator is great to have.
Prior experience in building ML Pipelines is a huge plus.
Knowledge or prior experience of Gitlab Pipelines, TektonCD/ArgoCD, Kubeflow is huge plus.
Huge plus if candidate has working knowledge of coding agents/harness and ADLC.
Maintaining SLOs of the responsible services.
Being customer (internal or external) focused is a must.
Good communications skills and experience working within a team and collaborating with other teams.
Ability to quickly learn new technologies.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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