**About Vouch:**
Vouch is the insurance broker that powers ambition.\
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We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.
Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.
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**Why should you join our team and Vouch?**
Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People."
**What does a work environment look like at Vouch?**\
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Vouch has employees across the U.S., with offices in San Francisco, Chicago, and New York City. This role is aligned to our Chicago office. While this role has hybrid work flexibility, we require team members to be in the office at least three days per week to foster close collaboration and team building.
**What You’ll Do:**
* Design and build the platform that exposes Vouch's domain operations: backend services, data platforms and salesforce — as deterministic, well-typed, auditable tools for both autonomous AI agents and human-built skills.
* Implement reliable tool and data-access primitives: well-bounded interfaces, filtering constraints, normalized data contracts, auth/permissions, observability, and eval harness.
* Design APIs, event flows, and service contracts that let agents and human workflows interact with operational systems without becoming brittle.
* Help evolve the experience surfaces our brokers and clients use every day: component library, AI-assisted prototyping, and design ↔ engineering collaboration patterns — partnering with design, product, and engineering peers.
* Contribute to the development of AI-enabled workflows and agent infrastructure, ensuring systems remain predictable, auditable, and production-ready.
* Work directly with real-world operational data across Postgres, Snowflake, S3, and design access patterns usable by both product workflows and agent systems.
**About You:**
* Strong software engineering fundamentals, including API design, tool/contract design, data modeling, and building reliable production services.
* Systems thinker who naturally reasons about service boundaries, coupling, and long-term maintainability.
* Experience designing and implementing integrations between enterprise platforms and backend software services.
* Experience with LLM agent frameworks or tool-calling patterns — LangChain, LangGraph, Model Context Protocol (MCP), Anthropic SDK, or equivalents.
* Comfortable working across heterogeneous stacks (TS/Node, Salesforce, data platforms) and selecting the right tool for the job.
* Proven ability to take ownership of ambiguous problems and drive solutions end-to-end.
* Comfortable engaging with front-end work and collaborating closely with design and product.
* Comfortable using modern AI coding tools (Claude, Cursor, etc.) intentionally as part of daily work to ship production code.
* Strong communication skills and the ability to clearly articulate architectural tradeoffs.
**Nice To Have:**
* Experience with event-driven architectures and workflow orchestration tools.
* Experience with Snowflake or building data synchronization / reverse ETL workflows.
* Experience with Salesforce development (Apex, LWC, Flows, platform events).
* Experience in regulated domains such as insurance, fintech, or healthcare.
* Familiarity with AWS services and distributed backend infrastructure.
**Vouch provides several benefits to help you bring your best self to work:**
* 💰 Competitive compensation and equity packages
* ⚕️ Health, dental, and vision insurance
* 🍼 Parental leave
* 🌴 Flexible vacation time
* 🪷 Wellness allowance
* 🛜 Technology allowance
* 📚 Company-sponsored personal and professional development
* 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns
* 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
* 🤗 Caregiver Support: company seed into the dependent care FSA and company sponsored [Care.com](http://Care.com) membership.
* 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.
**What to expect in a typical interview process:**\
_(Please note these steps may vary slightly depending on the role)_
* 30-minute phone call with our recruiting team
* 30-45 minute video interview with the hiring manager
* Live technical screen (60 min)
* Meet the team! Three 60-minute 1:1 panel sessions with team members you'd work closely with
* Executive chat
**Compensation philosophy:**
Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.
_Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team._
Visa sponsorship is not available for this role.
