About TailorCare:
TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a deeply personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By combining a careful assessment of patients’ symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose—and navigate—the most effective treatment pathway for them, every step of the way.
TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with a hybrid office in Nashville.
About the Team:
We are Team 2: Care Team Enablement, building solutions that enable our care team to serve more patients without working harder. Our solutions are primarily built on the Salesforce platform through our Seamline product, with additional services and integrations as needed. Our users are internal with two core roles: Care Advocates, who run outreach and get patients engaged, and Care Navigators, who handle clinical intakes and care coordination. Everything we ship lands in someone's daily work, so we stay close to the people using it.
About the Role:
We are looking for a Senior Software Engineer to join Care Team Enablement. Most of our product workflows live on the Salesforce platform, with additional TypeScript services owned by the team, so we are looking for a strong engineer who also brings Salesforce experience from day one. You will own complex features end to end, from design with product and UX through deployment and the work that follows a release. Our systems hold PHI under HIPAA, so security and access decisions are part of normal design work here.
Key Responsibilities:
- Own complex features end to end: turn ambiguous requirements into a design, build it, test it, ship it, and handle what comes after.
- Build on the Salesforce platform with Apex, Lightning components, and platform integrations, alongside our Salesforce administrator.
- Design and maintain the TypeScript services and integrations the team owns alongside Salesforce, running on AWS.
- Use AI-assisted development tools in your daily work, and help the team learn where they earn their keep.
- Keep the delivery path healthy: CI/CD pipelines, automated tests, and deployment tooling.
- Review code with an eye on correctness, security, and the next person who has to change it.
- Join sprint planning and design discussions, raise technical risk early, and mentor engineers through code and design feedback.
Key Qualifications:
- 5+ years delivering production software in a planned yet agile environment.
- Hands-on Salesforce development experience: Apex, SOQL, Lightning components, and platform APIs.
- Depth in TypeScript and Node or comparable server-side language experience.
- Experience designing and operating services on AWS (Lambda, SQS/SNS, IAM) with PostgreSQL for relational data.
- Experience with CI/CD and deployment pipelines, including the testing that makes them safe.
- Experience converting business requirements into technical designs and owning features through production.
- Demonstrated strong ownership of work coupled with an ability to collaborate openly and transparently.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Experience building software that handles PHI under HIPAA or comparable regulated data is preferred.
- Experience with telephony or contact center platforms, healthcare, and/or startups is a big plus.
What's In It For You
- Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
- Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
- Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
- Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
- Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
- Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
- Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.
TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.
