Senior Software Engineer - Agentic AI Platform

About the Role

We are looking for a Senior Software Engineer - Agentic AI Platform to build the core platform powering JazzX AI’s enterprise digital workers.

You will design, build and operate the agent runtime, workflow orchestration and integration capabilities that enable AI agents to execute reliable, secure and observable workflows across enterprise applications.

This is a hands-on role requiring strong software engineering fundamentals, distributed systems expertise and practical experience building agentic AI systems for production.

What You’ll Do

• Design and build production-grade backend services and reusable platform capabilities for agent runtime, orchestration, state, memory, guardrails and model access.
• Develop agentic workflows using planning, tool use, multi-agent collaboration, parallel execution, reflection and human-in-the-loop
• Build durable, long-running workflows with retries, timeouts, state management, recovery and compensation.
• Design asynchronous and event-driven systems using queues, messaging and distributed processing.
• Build secure enterprise integrations, APIs and protocol-based interfaces for tool invocation and agent-to-agent communication.
• Build end-to-end observability, tracing and auditability across agent decisions, model calls, tools and workflows.
• Design for security, reliability, scalability and performance, including identity, authorization, data protection and AI-specific risks.
• Partner with product, security and engineering teams to translate complex business workflows into reliable AI solutions.
• Participate in architecture and code reviews, mentor engineers and influence technical direction and engineering standards.

What You’ll Bring

• 7–10 years of software engineering experience building backend and distributed systems.
• Strong hands-on Java and/or Python development experience building production services and APIs.
• Practical experience building agentic AI applications, including LLM integration, tool/function calling and workflow orchestration.
• Strong understanding of distributed systems, asynchronous processing, event-driven architectures and state management.
• Experience with databases, APIs, containers, Kubernetes and cloud-native development.
• Strong engineering practices across testing, CI/CD, code reviews, production troubleshooting and operational excellence.
• Understanding of agent patterns including planning, memory, reflection, multi-agent workflows and human-in-the-loop.
• Understanding of AI risks including prompt injection, data privacy, access control and model evaluation.
• Strong ownership and problem-solving mindset, with the ability to navigate ambiguity and make pragmatic technical trade-offs.
• Excellent communication and collaboration skills, with the ability to influence across engineering, product, security and architecture teams.
• Demonstrated ability to mentor engineers, drive technical discussions and raise engineering standards.

Nice to Have

• Experience with LangGraph, OpenAI SDK or similar agent frameworks/SDKs.
• Familiarity with MCP, A2A, AG-UI or A2UI.
• Experience with Temporal, RAG, vector databases, agent memory or enterprise knowledge systems.
• Experience with model gateways, routing, guardrails, cost controls or AI evaluation.
• Experience with Azure/AKS, PostgreSQL, Kafka, Redis or OpenTelemetry.
• Experience building secure, multi-tenant platforms or software for regulated industries such as lending or financial services.
• Experience operating AI/agentic workloads in production at scale.

Why Join JazzX AI

• Build the Future of Enterprise AI: Work on a foundational Agentic AI platform powering real enterprise digital workers.
• Solve Meaningful Problems: Build AI systems for complex, high-stakes business workflows—not demos or prototypes.
• High Ownership & Impact: Shape the architecture, technology and engineering practices of a fast-growing AI company.
• Learn & Innovate: Work at the intersection of AI agents, distributed systems, workflow orchestration and enterprise software.
• Make a Difference: Help build trusted, secure and auditable AI systems that transform how enterprises work.