Position Overview

As a Senior Ruby on Rails Engineer at Diligent, you will play a hands-on role in designing, building, and evolving secure, scalable, and high-performing SaaS applications and services. This role is ideal for an engineer who enjoys owning technical delivery across projects, shaping backend architecture, and contributing to the long-term modernization of our platform.

You will work closely with cross-functional teammates to deliver customer value through well-designed APIs, maintainable Rails applications, modern engineering practices, reliable cloud-based deployments, and pragmatic use of AI-assisted engineering tools where they improve speed or quality. Success in this role requires strong ownership, sound technical judgment, and a collaborative approach to mentoring others, improving how the team works, and applying new tools responsibly.

Key Responsibilities

Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices.
Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production.
Develop and evolve RESTful APIs and web applications with a strong focus on scalability, maintainability, and performance.
Contribute to architectural decisions, prototype solutions where needed, and help separate major components and subsystems as products evolve.
Partner effectively with Product, QA, DevOps, Security, and other engineering teams to ensure smooth delivery of working software into production.
Champion code quality through thoughtful code reviews, automated testing, documentation, continuous improvement of engineering practices, and sensible use of AI tools for coding, debugging, and prototyping with appropriate human validation.
Mentor other engineers, share knowledge across the team, and help raise the bar on technical execution and delivery discipline.

Required Experience/Skills

5+ years of professional software engineering experience in a commercial software environment, with strong hands-on experience building web applications and services.
Excellent understanding of Ruby on Rails and practical experience delivering production-grade backend or full-stack applications with it.
Strong experience with API and web development, including RESTful service design and implementation.
Experience designing secure software in environments that embrace DevOps, infrastructure as code, and automated delivery practices.
Solid understanding of microservices or service-oriented architectures and the trade-offs involved in distributed systems.
Familiarity with source control systems such as Git and GitHub, along with common collaboration and branching workflows.
Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
Ability to mentor peers, contribute to engineering standards, and help break down larger initiatives into executable work.
Working knowledge of SQL and data modeling, with the ability to reason about application performance and persistence-layer design.

Preferred Experience/Skills

Experience working with AWS-based systems and modern cloud deployment patterns.
Experience with message queues, asynchronous processing, or event-driven integration patterns.
Familiarity with CI/CD pipelines, containerization, observability, and operational ownership of services in production.
Experience modernizing legacy Rails applications or contributing to platform evolution initiatives.
Degree in Computer Science, Engineering, Mathematics, or a related discipline, or equivalent practical experience.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

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Senior Software Engineer (Ruby on Rails)

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