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Lisboa, Portugal
Hybrid
Your tasks
Testing
Develop and execute test plans for functional, performance, security, and regression testing.
Identify, document, and track defects; collaborate with Development to resolve issues.
Define test strategy, best practices, and mentor junior test engineers.
Ensure test runs and results are delivered within agreed timelines.
Software Integration
Integrate WES software with customer systems (ERP, WMS, PLC/controls).
Configure interfaces and commission software onsite with project teams.
Train customers on system usage and operational workflows.
Maintain system documentation and ensure plant know‑how is up to date.
Lead complex integration projects and act as technical escalation point.
2nd‑Level Support
Handle escalated incidents in a 24/7 support rotation (6‑person team).
Troubleshoot issues, analyze root causes, and collaborate with Development on bug fixes.
Ensure clear documentation and handover between shifts.
Mentor junior colleagues during support shifts.
Technical Leadership
Plan resources and create shift schedules for the support team.
Ensure knowledge sharing, documentation quality, and onboarding of new team members.
Drive continuous improvement and challenge existing processes where needed.
Your profile
Technical degree in Software Engineering or related field.
5–7 years experience in testing and integrating web/WES/WCS applications.
Proven experience leading complex integration projects.
Strong SQL and database experience (SQL Server, PostgreSQL).
Hands‑on experience with Selenium, Appium, TestLink.
Experience with Azure DevOps, JIRA, or similar agile tools.
Solid background in 2nd/3rd‑level support in a 24/7 environment.
Strong troubleshooting and communication skills.
Willingness to travel (~10% EMEA).
Willingness to work in a 24/7 shift/on‑call rotation.
Key Competencies
Entrepreneurial mindset and motivation to build a new support structure.
Ability to mentor and coach junior colleagues.
Strong stakeholder communication across cultures.
Self‑driven, structured, and quality‑focused.
Curious, proactive, and willing to challenge the “why”.
We offer:
Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment
Valuable support: Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy at the Bellheim site as well as an Employee Assistance Program (Lyra)
Tangible added value: Flexible working hours, annual vacation on behalf of the respective country regulations
Visible benefits: Attractive salary, company pension plan and capital-forming benefits - depending on location
Attractive extras: Corporate benefits, company and team events
Interested?
Send us your application including your earliest possible start date and salary expectations via our applicant portal. Applications take less than two minutes. For questions, feel free to contact Bonnie Mo at +34 675 885 067.
