Senior Solutions Architect

Accountabilities:

Solution Architecture and Customer Advisory: Act as a trusted technical advisor to Commercial and Enterprise customers across India's Southern Region, helping them understand and adopt modern DevSecOps solutions.
Lead technical discovery sessions to identify customer challenges, business objectives, technical requirements, and opportunities for digital transformation.
Design and recommend scalable solution architectures that address customer needs throughout the software development lifecycle.
Demonstrate how AI-powered DevSecOps capabilities can improve developer productivity, operational efficiency, security, and software delivery.
Advise customers on modern software development methodologies, continuous integration and continuous delivery (CI/CD), application security, and cloud technologies.
Technical Evaluations and Proofs of Value: Own end-to-end technical evaluation processes, including solution design, demonstrations, proof-of-concept (PoC) and proof-of-value (PoV) engagements.
Plan and facilitate technical workshops, value stream assessments, and architecture discussions to validate proposed solutions and demonstrate measurable business benefits.
Contribute technical expertise to customer tenders, audits, and other solution evaluation activities.
Identify technical risks, address customer concerns, and provide recommendations that support successful implementation and adoption.
Sales and Business Collaboration: Partner closely with Account Executives and regional sales teams to develop technical account strategies for new customer acquisition and existing account expansion.
Support Commercial and Enterprise opportunities, particularly across Global Capability Centers (GCCs), Digital Native organizations, and startups.
Collaborate with sales stakeholders to align technical solutions with customer priorities and commercial objectives.
Support regional go-to-market and Professional Services partners by providing technical guidance, architectural recommendations, and best practices during customer engagements.
Customer Engagement and Market Representation: Build long-term relationships with technical practitioners, architects, engineering leaders, and senior business decision-makers.
Represent the organization at virtual and in-person industry events, including webinars, conferences, roundtables, technical presentations, panels, demonstration days, and hackathons.
Help customers navigate digital transformation initiatives and become long-term advocates of the platform.
Product Feedback and Continuous Improvement: Share customer feedback, technical use cases, competitive intelligence, and market insights with Product Management, Engineering, Sales, and Marketing teams.
Contribute to reusable technical resources, reference materials, solution guidance, and best practices that support consistent customer engagements.
Continuously develop expertise in DevSecOps, AI-powered development, cloud technologies, and emerging software engineering practices.
Requirements:
Demonstrated experience supporting Commercial and Enterprise customers through technical solution design, architecture, and evaluation in a solutions architecture, technical presales, consulting, or similar customer-facing role.
Experience working with India's Global Capability Centers (GCCs), Digital Native organizations, and startups is highly desirable.
Strong understanding of the complete Software Development Lifecycle (SDLC), including modern software engineering practices, DevSecOps principles, and CI/CD workflows.
Hands-on experience with GitLab or comparable source control, CI/CD, application development, and collaboration platforms.
Ability to translate platform capabilities into practical business and technical solutions aligned with customer requirements.
Practical knowledge of cloud computing concepts, including cloud deployment models, infrastructure, application security, and operational considerations.
Experience leading technical demonstrations, proof-of-concept or proof-of-value engagements, customer workshops, and value stream assessments.
Ability to contribute technical expertise to tenders, audits, and enterprise solution evaluations.
Strong understanding of application modernization, software delivery optimization, security integration, and cloud-native development practices.
Excellent communication, storytelling, and presentation skills, with the ability to explain complex technical concepts to both engineering professionals and senior business stakeholders.
Proven ability to build trusted customer relationships, understand stakeholder needs, and provide consultative technical guidance.
Strong collaboration skills and experience working alongside sales teams, go-to-market partners, and Professional Services organizations.
Ability to advocate for customer requirements internally and communicate feedback effectively to product and engineering stakeholders.
Self-motivated, adaptable, and curious, with a strong commitment to continuous learning and staying current with emerging technologies.
Comfortable working in a remote, globally distributed environment and collaborating asynchronously across multiple teams.
Benefits:
Fully remote working arrangement from India.
Full-time employment opportunity within a globally distributed technology organization.
Flexible paid time off to support work-life balance and personal well-being.
Equity compensation and access to an Employee Stock Purchase Plan.
Growth and Development Fund to support continuous learning and professional development.
Parental leave benefits.
Team Member Resource Groups that encourage inclusion, collaboration, and community.
Opportunities to work with enterprise customers and industry leaders on large-scale digital transformation initiatives.
Exposure to AI-powered DevSecOps technologies, cloud platforms, and modern software development practices.
Opportunities to develop technical leadership, strategic consulting, and customer advisory capabilities.
Inclusive and remote-first working culture that values collaboration, innovation, and diverse perspectives.