Senior Specialist, Lead Platform Engineer

The Opportunity 

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.  

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.  

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.  

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.  

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.  

Role Overview 

We are seeking a Platform Maestro (Cloud & AI Architect) to join the Central Data & Analytics Office organization and help drive our transformational evolution. In this role, you will design, build, and operate full‑stack software and platform solutions that move us beyond conventional BI toward AI‑driven insights and experiences. 

 This role is ideal for someone who thrives on continuous improvement, enjoys automating repetitive work, and is constantly exploring innovative ways to optimize ML Ops and AI tooling, while confidently challenging the status quo to deliver meaningful impact. 

What will you do in this role: 

• Act as the Sherlock of infrastructure, designing cloud and AI platform architectures that solve complex business and technical challenges before they ever reach production. 

• Lead the design of platforms that support AI orchestration, including RAG and prompt chaining. 

• Drive FinOps practices, ensuring AI and LLM workloads scale efficiently through telemetry, usage analysis, and cost‑aware design. 

• Build and maintain internal developer tooling, including custom SDKs, to standardize how teams consume AI capabilities (e.g., authentication, logging, versioning). 

• Productionize AI and LLM solutions end to end, including CI/CD pipelines, environment promotion and monitoring within a regulated pharma environment. 

• Automate operational and manual processes across cloud, MLOps, and AI platforms to improve reliability, repeatability, and developer productivity. 

• Act as a bridge between technical teams and business stakeholders by clearly communicating architectural designs, trade-offs, and impacts. 

What should you have 

• Bachelor's degree in information technology, Computer Science or related field 

• 7+ years of hands-on experience working in platform and infrastructure engineering 

Primary skills (must-have) 

• Cloud platforms: AWS, Azure, Databricks 

• AI architecture & orchestration: LLM platforms, RAG, prompt chaining, model integration 

• Infrastructure-as-code & automation: Terraform/CloudFormation/ARM templates and CI/CD (Azure DevOps, Jenkins)  

• FinOps: Cost monitoring, optimization, usage‑based scaling, telemetry 

• DevOps & platform engineering: CI/CD, environment promotion, monitoring, operational guardrails 

• Developer tooling: Internal platforms, SDKs, authentication, logging, version management 

• Automation & reliability: Infrastructure automation, MLOps workflows, operational optimization 

• Solid knack for identifying and solving complex business problems 

• Speaking both “human” & “cloud” - ability to clearly explain technical designs to both tech colleagues as well as our stakeholders 

Secondary skills (nice to have)  

• Experience with MLOps or AI operations, including automation of model and platform workflows. 

• Experience implementing observability, logging, and telemetry for cloud and AI platforms. 

• A strong learning mindset, curiosity, and enthusiasm for staying current with emerging cloud, AI, and automation technologies. 

Who we are:  

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.  

What we look for:  

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. 

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