Senior Specialist, Parts Logistics

What you’ll do

The Parts Logistics Process Improvement Sr Specialist is responsible for driving continuous improvement initiatives and enhancing capabilities across the parts logistics function. This role focuses on optimizing end-to-end logistics processes and enabling efficient, scalable operations through data-driven insights and operational best practices.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Process definition and improvement 

• Develop and optimize logistics processes identifying what has driven success in other OEM’s or industries, assessing both effective and less effective processes, and then tailor these insights to craft the most efficient, scalable logistics processes for Scout. Leveraging both innovative D2C strategies and proven other OEM models. 
• Develop, identify, and analyze opportunities to improve end-to-end parts logistics processes (order fulfillment, transportation, warehousing, packaging) 
• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies 
• Standardize processes across regions, teams, and functions 
• Develop and implement best practices to improve service levels, reduce costs, and increase efficiency 

Process Optimization & Enablement 

• Collaborate with IT and business teams to ensure logistics processes are effectively supported by existing tools and platforms (ERP, WMS, TMS, etc.) 
• Translate business needs into clear process requirements 
• Support process readiness and operational alignment during tool or platform changes 
• Promote adoption of standardized tools, workflows, and digital capabilities 

Data & Performance Management 

• Define and track key logistics KPIs (delivery performance, cost, accuracy, cycle time) 
• Support development of dashboards and reporting tools to enable decision-making 
• Use data analysis to identify trends, gaps, and improvement opportunities 

Cross-Functional Collaboration 

• Work closely with Parts Operations, Service Operations, IT, and external partners 
• Act as a bridge between business teams and technical teams 
• Support training and change management for new processes and tools 

Governance & Continuous Improvement 

• Establish process governance and documentation standards 
• Ensure compliance with internal policies and external regulations 
• Drive a culture of continuous improvement and operational excellence

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field 
• 8+ years of experience in parts logistics, supply chain operations, or process improvement 
• Experience working with ERP/WMS/TMS systems 
• Strong process improvement mindset (Lean, Six Sigma preferred) 
• Experience with business requirements gathering 
• Analytical skills with experience in data tools (Excel, Power BI, etc.) 
• Strong cross-functional collaboration and communication skills 
• Project management experience 

Preferred Qualifications

• Six Sigma certification (Green Belt or higher) 
• Experience in aftersales /service parts environment 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000 to $135,000

Internal leveling code: IC8