Senior Specialist, Talent Management

CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best, feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring full selves to work and to their life’s calling.

At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful and caring in inspiring our people; fostering an environment that reflects our strong values; encouraging and enabling inclusion and investing in work and workplace that foster collaboration and well-being. This is critical for the long-term success of our business.

Key Responsibilities:

The Senior Specialist, Talent Management, supports the effective planning, coordination and delivery of the full Talent Management portfolio. The role combines strong programme management and operational discipline with broad exposure across Talent Acquisition, Learning and Talent Development. During the first year, the role will rotate across the three domains to build end-to-end understanding and provide hands-on operational support. Over time, the role will progressively take ownership of selected responsibilities within each domain and independently lead cross-domain projects.

1. Talent Management Budget, Planning and Project Management (50%)

•  Coordinate the annual Talent Management budget planning process, including budget consolidation, phasing, tracking, forecasting and timely reporting.

•  Monitor actual spending, commitments and variances across Talent Acquisition, Learning and Talent; highlight risks and support corrective actions.

•  Maintain the integrated Talent Management annual calendar, project portfolio, milestones, dependencies, governance routines and key deliverables.

•  Provide PMO support for major Talent Management initiatives, including project plans, stakeholder coordination, meeting preparation, action tracking, documentation and follow-up.

•  Develop and maintain dashboards, trackers and management reports to provide visibility on budget, progress, outcomes, risks and key decisions.

•  Support vendor administration, purchase processes, contracts, payment coordination and documentation in partnership with relevant internal teams.

•  Continuously improve ways of working, templates, tools and processes to strengthen efficiency, consistency and user experience across the Talent Management team.

2. First-year Rotation and Operational Support Across Talent Domains (50%)

Follow a structured rotation cadence across Talent Acquisition, Learning and Talent to build practical knowledge of the end-to-end employee and talent journey, while ensuring reliable operational delivery.

Talent Acquisition

•  Support recruitment operations and project coordination, including interview scheduling, candidate and stakeholder communication, recruitment data tracking and process follow-up.

•  Sourcing, interview candidates, and assist the TA dashboard, intelligence and talent pool building.

Learning

•  Support learning programme operations from planning and nomination through communication, logistics, participant management, vendor coordination and evaluation.

•  Maintain learning calendars, participation records, budget tracking and program documentation.

•  Learning platform maintenance.

•  Contribute to the improvement of learning administration, employee experience and programme effectiveness, and learning dashboard

•  Participate the program design and deliver the icebreaker, and the learning flow/interact activities.

Talent Development

•  Support talent review, succession planning, performance management, career development and internal mobility processes.

•  Coordinate data collection, quality checks, reporting, meeting materials, action tracking and follow-up.

•  Assist with talent programs and development initiatives, including participant communication, logistics, progress tracking and impact review.

•  Assist with talent program design and gradually lead small program such as betterUp..

Role Specifications:

Academic / Professional Qualifications

•  Bachelor degree or above in Human Resources, Business Administration, Psychology or a related discipline.

Work Experience

•  Approximately 4 to 7 years of relevant experience in Talent Management, HR project management, HR operations, Talent Acquisition, Learning, HR Business Partnering or a related field, preferably within a multinational and matrix organization or management trainee experience in famous companies like P&G, Unilever etc.

•  Demonstrated experience in program or project coordination, budget tracking, stakeholder management and operational delivery.

•  Experience working across multiple HR domains or supporting enterprise-wide people initiatives is an advantage.

•  Experience in a consulting firm is a plus.

Required Competencies

•  Strong project management and organisational skills, with the ability to manage multiple priorities, timelines and stakeholders.

•  High level of ownership, reliability and attention to detail, combined with a practical and solution-oriented mindset.

•  Strong analytical capability and confidence in working with budgets, data, dashboards and management information.

•  Effective communication, presentation and stakeholder management skills in both English and Chinese.

•  Curiosity and learning agility, with the motivation to build broad capability across Talent Acquisition, Learning and Talent.

•  Collaborative team player who can work effectively across functions, levels and cultures.

•  Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with HR systems and digital tools is preferred.

What you can bring to the team

Key Interactions / Stakeholders

China:

•  Talent Management team, including Talent Acquisition, Learning and Talent development

•  HR Business Partners, P&O Planning & Orchestration, Operations and other P&O teams

•  Business leaders, people managers and employees across office and retail populations

•  Finance, Procurement and external vendors

Regional / Global:

•  Regional and Global Talent Acquisition, Learning and Talent teams

•  Relevant cross-market project teams and community members