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Indianapolis, Indiana, United States
Hybrid
Job Description:
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW:
We are currently seeking a Senior Volunteer Engagement Representative.
This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. They can sit in the Indianapolis, Fort Wayne or Evansville office location, this is a hybrid role but office time is required.
WHAT YOU NEED TO KNOW (Job Overview):
Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
WHAT YOU NEED TO SUCCEED (Minimum Qualifications) A current, valid driver's license with good driving record is required:
Education: Bachelor's degree required.
Experience: Minimum of 3 years of related experience.
Management Experience: N/A
Skills & Abilities: Demonstrated ability to work effectively as part of a team, with excellent oral and written communication skills and strong interpersonal and presentation abilities. Possesses exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic and evolving environment. Comfortable analyzing, interpreting, and discussing engagement and performance data with lines of service to identify opportunities for improvement, support informed decision-making, and drive accountability. Promotes a culture of transparency, collaboration, and continuous improvement through regular communication and data-informed discussions. Intermediate proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, is required. Experience with data management, reporting, and tracking systems is strongly preferred. Knowledge of group dynamics, customer relationship management techniques, negotiation skills, and the ability to effectively implement programs is preferred. Experience with volunteer programs, volunteer engagement strategies, and related policies is preferred.
Travel: Ability to travel to field offices and events. A current, valid driver's license with good driving record is required
* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights