Senior/Staff Product Designer

Accountabilities:

• Define scalable, end-to-end user flows using strong information architecture, systems thinking, design principles, accessibility standards, and established design patterns.
• Create simple, elegant, and thoughtful interfaces in Figma, while evolving existing visual systems with clear design rationale.
• Own UI/UX design across the product lifecycle, from early concepts and discovery through implementation and iteration.
• Partner with product managers, engineers, researchers, and government stakeholders to shape strategy and define solutions for new and evolving capabilities.
• Identify creative approaches to reaching users when direct access is limited, incorporating user insights into product and design decisions.
• Plan, conduct, synthesize, and communicate generative and evaluative research to inform product direction.
• Facilitate design activities and communicate design decisions effectively to users, teammates, stakeholders, and government partners.
• Apply human-centered design principles throughout agile transformation efforts and help government teams become more customer-centric.
• Contribute to product strategy by balancing user needs, organizational priorities, technical considerations, and delivery constraints.
• Drive design excellence across the team and demonstrate product design leadership through hands-on execution and collaboration.
• Coach and enable government partners in human-centered design practices and product-oriented ways of working.
• Work effectively within cross-functional teams spanning product, design, engineering, research, operations, and government stakeholders.

Requirements:

• Demonstrated ability to design scalable end-to-end interaction flows incorporating intentional information architecture, accessibility, common design patterns, and sound design principles.
• Strong UI design capabilities, including experience with visual systems, typography, iconography, illustration, branding, microinteractions, and other visual design elements.
• Experience using established design methodologies, such as Double Diamond, and creating documentation and storytelling materials that help stakeholders understand user needs.
• Ability to plan, synthesize, and communicate generative and evaluative user research.
• Strong product mindset with the ability to contribute to strategy, prioritize user and organizational needs, and align design activities with lean-agile methodologies.
• Excellent facilitation, communication, and presentation skills, including the ability to clearly explain and defend design rationale to diverse audiences.
• Demonstrated product design leadership and a commitment to high-quality design execution.
• Experience collaborating within cross-functional teams and delivering products through iterative development cycles.
• Ability to coach and enable government partners on human-centered design principles.
• Experience working with Figma and modern product design workflows.
• Experience with legacy modernization and/or enterprise digital transformation is a plus.
• Military or Department of Defense experience is a plus.
• Experience delivering technology in government, regulated industries, or other public-benefit environments is beneficial.
• Demonstrated ability to remain accountable, aligned, and effective while working on remote teams.
• Portfolio featuring 1–2 relevant work samples that demonstrate product design expertise; website, slide deck, or uploaded portfolio formats are acceptable.
• Must be eligible to work on the federal contract: U.S. citizenship is required, all work must be performed within the U.S. excluding U.S. territories, and the role requires eligibility for a Common Access Card (CAC) and successful completion of a government background check.
• Must successfully complete the required employment background check.
• This position is contingent upon the underlying contract being awarded.

Benefits:

• Senior Product Designer salary range of $150,000–$185,000.
• Staff Product Designer salary range of $170,000–$203,000.
• Additional career levels have compensation ranges from $90,000 to $230,000 depending on seniority.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life and AD&D insurance.
• Dependent care FSA, healthcare FSA, and health savings account options.
• Dollar-for-dollar 401(k) matching up to 10% of salary, with no vesting period.
• Flexible paid time off, generally around 25 days per year, plus 11 paid federal holidays.
• Up to 12 weeks of paid time off for eligible new birth, adoption, or foster parents.
• Performance rewards, including annual salary increases, annual performance bonuses, spot bonuses, and stock options.
• Business development and sales bonuses.
• Employee referral bonuses.
• $2,000 annual professional development allowance.
• $750 annual allowance for technology-related purchases.
• $100 annual merchandise allowance.
• Fully remote and flexible work environment.
• Opportunity to work on meaningful public-interest technology and government modernization initiatives.
• Potential travel to Air Force bases across the U.S., quarterly at most.