Senior Staff Technical Product Manager, Vehicle Transaction Platform

Join an iconic brand redefining the direct-to-consumer automotive experience. As the Senior Staff Technical Product Manager focused on the Vehicle Transaction Platform, you will define the strategy, architecture, roadmap, and execution of the systems that enable customers to successfully purchase a vehicle through Scout’s direct-to-consumer sales model. You will lead the platform that powers registration and titling, taxes and fees, financing, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. This role is in direct partnership with the consumer facing product team, and accountable for the underlying systems, integrations, and internal tooling that power that experience. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Platform Leadership & Domain Ownership 

• Serve as the product leader responsible for Scout’s end-to-end Vehicle Transaction Platform. 
• Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains. 
• Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities. 
• Establish platform standards, architectural principles, integration patterns, data models, and success metrics. 
• Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems. 

Define & Lead Vehicle Transaction Strategy 

• Own the product vision, strategy, and roadmap. 
• Translate business objectives into measurable customer and operational outcomes. 
• Shape long-term platform evolution as Scout expands markets and offerings. 

Own the End-to-End Transaction Platform 

• Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. 
• Own orchestration across systems, workflows, business rules, and external partners. 
• Ensure transaction systems are scalable, compliant, resilient, and auditable. 

Lead Strategic Transaction Integrations 

• Own strategy and execution for third-party transaction partners and vendors. 
• Define API requirements, SLAs, data contracts, and operational support models. 
• Partner closely with engineering to deliver secure and reliable integrations. 

Cross-Functional Leadership 

• Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams. 
• Act as a trusted advisor to senior stakeholders and executives. 

Technical & Platform Stewardship 

• Define long-term transaction platform architecture and integration strategy. 
• Champion reusable platform capabilities and future scalability. 
• Ensure strong security, privacy, compliance, and audit controls. 

Operationalize & Measure Success 

• Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution. 
• Use customer and operational insights to continuously improve outcomes. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC or Fremont, California or remote.. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 10+ years of product management experience with technical platforms, transaction systems, or complex integrations. 
• Experience leading large cross-functional product domains spanning multiple teams and stakeholder groups. 
• Direct-to-consumer automotive experience strongly preferred. 
• Proven ability to influence strategy and execution. 

Technical Expertise 

• Strong understanding of APIs, system architecture, workflow orchestration, event-driven systems, and enterprise integrations. 
• Familiarity with compliance, privacy, security, and audit requirements. 

Skills 

• Exceptional communication and collaboration skills. 
• Strong systems thinking and analytical decision-making. 
• Ability to navigate ambiguity and align competing priorities. 

Education 

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $160,000.00 - $192,500.00

Initial California base salary range = $176,000 - $211,750

Internal leveling code: IC7