This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Strategist, Constituent Data Integrations based in the United States.
As a Senior Strategist, Constituent Data Integrations, you will lead the technical design and development of integration architecture across CRM platforms and connected business systems. You will play a key role in a major CRM modernization initiative, helping shape how constituent data is collected, connected, managed, and used across the organization. Working closely with business teams, IT specialists, and external technology partners, you will translate operational needs into scalable technical solutions. You will oversee integration requirements, data mapping, API architecture, and technical documentation while supporting system migration and implementation. You will also explore opportunities to leverage artificial intelligence and emerging technologies to improve data operations and automation. This is an opportunity to combine technical leadership, strategic thinking, and cross-functional collaboration in a mission-driven, remote working environment.
- Integration Architecture & Design: Lead and support the technical design, implementation, and maintenance of integrations across CRM platforms and connected business systems, including Workday, HubSpot, Snowflake, Airtable, FundraiseUp, and other enterprise applications.
- Define integration specifications covering data mapping, synchronization logic, APIs, error handling, and downstream system impacts to ensure reliable data flows.
- Collaborate with business stakeholders, IT teams, and external vendors to translate business requirements into clear technical specifications and ensure solutions are implemented according to agreed standards.
- Maintain and update current-state integration inventories, technical documentation, and future-state architecture plans to support long-term system reliability and maintainability.
- CRM Modernization & Migration: Serve as a key technical contributor to CRM modernization initiatives, documenting existing architecture, defining integration requirements, and designing future-state integration models.
- Partner with technical and business leadership to establish identity resolution strategies and system-of-record rules, ensuring constituent records can be accurately matched and connected across platforms.
- Contribute to CRM vendor evaluations by assessing data model compatibility, API and integration capabilities, and technical migration risks.
- Support technical reviews, quality assessments, and approval processes at key migration milestones, ensuring integration deliverables meet established requirements.
- AI & Emerging Technologies: Identify and prioritize opportunities to use artificial intelligence, automation, and emerging technologies to improve integration processes and data operations.
- Translate business challenges into practical technical requirements and implementation roadmaps for AI-powered tools, including large language model (LLM) applications, retrieval systems, and automated workflows.
- Evaluate technology solutions using build-versus-buy assessments, vendor comparisons, model evaluations, and cost-benefit analyses.
- Promote responsible AI adoption by considering security, data privacy, accuracy, scalability, and operational effectiveness.
- Assess when AI-powered solutions offer meaningful advantages over traditional automation and recommend simpler alternatives when more appropriate.
- Data Governance: Contribute technical expertise to data governance initiatives, ensuring integration architecture aligns with approved organizational standards and policies.
- Identify potential governance issues and data-standard implications early in the design process, helping prevent inconsistencies and supporting responsible data management.
Requirements:
- At least 5 years of professional experience in a technical role involving CRM platforms or business systems, such as integration architecture, systems analysis, business systems administration, or data engineering.
- Demonstrated ability to translate business needs into clear technical requirements and communicate complex technical concepts and trade-offs to non-technical stakeholders.
- Strong written and verbal communication skills, with experience leading requirements discussions involving departments such as fundraising, marketing, and operations.
- Hands-on experience with REST APIs, data mapping, and synchronization logic, including the ability to interpret API documentation and assess technical implementation approaches.
- Working knowledge of at least one major CRM platform, such as HubSpot, Blackbaud CRM, Raiser's Edge, Salesforce, or an equivalent solution.
- Familiarity with SQL, relational data models, and data management principles.
- Experience producing clear technical and business documentation, including data flow diagrams, integration inventories, technical specifications, and requirements documents.
- Proven ability to collaborate with IT teams, system owners, business stakeholders, and external vendors throughout implementation projects.
- Good understanding of data privacy, information security, and responsible technology practices when handling sensitive constituent information.
- Sound judgment in identifying appropriate use cases for AI, automation, and other emerging technologies.
- Bachelor's degree in a relevant discipline or equivalent practical professional experience.
- Preferred qualifications:
- Experience supporting CRM or enterprise system migrations, implementations, or technology vendor selection processes.
- Familiarity with Blackbaud CRM and BrightVine Data Link.
- Experience designing and managing HubSpot integrations, particularly bidirectional synchronization with a primary CRM platform.
- Knowledge of Snowflake or other cloud-based data warehouses, as well as reporting and analytics tools such as Tableau or Sigma.
- Experience with integration and automation platforms such as Boomi, MuleSoft, Workato, Make, Zapier, or n8n.
- Practical experience developing solutions using LLM APIs, retrieval systems, or automated workflows.
- Understanding of fundraising, donor management, or constituent engagement processes, ideally within nonprofit organizations or the animal welfare sector.
- Applicants must already have valid authorization to work in the United States without requiring current or future employer-sponsored visa authorization.
- Strong organizational skills, strategic thinking, adaptability, and the ability to work independently while contributing effectively to cross-functional teams.
- A collaborative mindset and commitment to fostering an inclusive, respectful, and supportive working environment.
Benefits:
- Competitive annual salary ranging from $100,000 to $130,000, depending on experience.
- Comprehensive employee benefits package.
- Fully remote working arrangement.
- Opportunity to contribute to meaningful technology modernization and digital transformation initiatives.
- Exposure to innovative CRM platforms, integration technologies, artificial intelligence, and data analytics solutions.
- Collaboration with multidisciplinary teams and experienced professionals across business and technology functions.
- Opportunities to develop technical expertise and contribute to strategic organizational initiatives.
- An inclusive, collaborative, and purpose-driven working culture that values diversity, compassion, innovation, and professional growth.
