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Southfield, Michigan - United States, United States of America
Onsite
Job Description Summary
Administers and manages complex enterprise workload automation and scheduling platforms supporting critical business applications across the firm. Acts as the primary support and central point of contact for batch processing, orchestration services, and managed file transfer (MFT) platforms with significant enterprise impact.Job Description
This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
Responsibilities
Administer and support enterprise scheduling platforms (e.g., Control-M, Airflow)
Monitor and manage batch processing environments, ensuring successful execution of critical business workflows
Manage job scheduling, dependencies, calendars, and event-driven workflows across distributed systems
Troubleshoot job failures, abends, and workflow disruptions, ensuring timely resolution and escalation
Support enterprise MFT platforms (e.g., Sterling, Connect:Direct, SFTP)
Monitor and troubleshoot file transfers, data feeds, and integration workflows across internal and external partners
Ensure data delivery timeliness, integrity, and security
Coordinate onboarding of new file transfer partners and workflows
Monitor scheduling systems, logs, and alerts to maintain SLA compliance and operational stability
Perform root cause analysis for job failures, data issues, and system disruptions
Identify recurring issues and drive permanent resolution and process improvements
Partner with application and infrastructure teams during incident resolution
Develop and maintain automation scripts and utilities to improve operational efficiency
Identify and implement opportunities to reduce manual intervention in batch operations
Enhance monitoring, alerting, and self-healing capabilities within scheduling environments
The role requires a proactive approach to system monitoring and continuous improvement.
This position plays a critical role in maintaining the reliability and efficiency of enterprise-wide batch processing operations, ensuring that business-critical processes execute on schedule and meet established service level agreements.
Ensure scheduling and MFT environments adhere to enterprise security, audit, and compliance requirements
Maintain access controls, audit trails, and secure configurations
Support SOX and audit activities, including evidence collection and documentation
Create and maintain runbooks, job documentation, and operational procedures
Maintain accurate system configurations and workflow documentation
Contribute to knowledge sharing and operational best practices
Serve as liaison between application teams, infrastructure, vendors, and business stakeholders
Participate in project initiatives involving onboarding, migrations, and platform enhancements
Provide guidance and support to junior team members and peers
Perform other duties and responsibilities as assigned.
Experience supporting enterprise scheduling platforms (Control-M, Airflow, or equivalent)
Experience managing batch processing and job orchestration environments
Experience supporting MFT platforms and secure file transfers (SFTP, Connect:Direct, etc.)
Strong troubleshooting experience in production support environments
Experience with scripting or automation tools
Familiarity with enterprise monitoring and alerting tools.
Experience with hybrid orchestration environments (Control-M + Airflow integration patterns)
Experience with cloud-based scheduling or containerized workloads
Experience with enterprise integration platforms and APIs
Experience supporting high-volume batch environments with strict SLA requirements
Experience improving operational processes through automation and tooling
Experience leveraging AI tools for operations, analytics, or documentation use cases.
Control-M, Airflow, or MFT-related certifications preferred
Relevant cloud or infrastructure certifications a plus
Education
Bachelor’s: Computer Engineering, Bachelor’s: Computer Systems Analysis, High School (HS) (Required)Work Experience
General Experience - 6 to 10 yearsCertifications
Travel
Less than 25%Workstyle
HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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