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Provo, Utah, United States
Onsite
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We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Senior Systems Engineer position located in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level.
What we offer:
$120k Annual Salary
Annual merit bonus potential
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Systems Administration & Infrastructure
Administer and maintain Windows server environments, including Active Directory
Monitor infrastructure health and performance; proactively identify and resolve issues before they impact end users
Develop and maintain infrastructure-as-code, automation scripts, and runbooks to improve operational efficiency (PowerShell, Bash, Python)
Design, configure, and maintain LAN/WAN, wireless, and VPN environments including switches, routers, firewalls, and load balancers
Maintain network documentation including topology diagrams, IP address management (IPAM), and change logs
ServiceNow Development & Administration
Configure and customize ServiceNow modules including Incident, Problem, Change, Service Catalog, and ITSM workflows
Develop and maintain custom applications, business rules, client scripts, UI policies, flow designer automations, and integrations
Partner with business stakeholders to gather requirements, design solutions, and deliver iterative improvements to the ServiceNow platform
Manage ServiceNow instance administration including upgrades, cloning, performance tuning, and access controls
Enterprise Platform & Security Services
Administer and support Mobile Device Management (MDM) platforms (e.g., Kandji, Meraki Systems Manager) for device enrollment, compliance, and app deployment
Manage Identity Provider (IdP) services including SSO, MFA, and user lifecycle management (e.g., Okta)
Maintain and tune endpoint security solutions (EDR/XDR, antivirus, device compliance) and coordinate incident response with the security partner
Administer email security tools including spam filtering and anti-phishing policies
Qualifications:
High School Diploma or equivalent
Requirements:
3–5 years of progressive experience in systems engineering, IT infrastructure, or a related technical role
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, firewalls) with hands-on configuration experience
Experience with at least one ServiceNow module (ITSM, CMDB, or Service Catalog), including configuration or development
Familiarity with MDM, IdP, endpoint security, and email security platforms
Strong scripting and automation skills in one or more of: PowerShell, Bash, Python, or JavaScript
Excellent troubleshooting methodology and the ability to work through complex, multi-system issues independently
Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences
Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out. You never thought bugs could be this cool.
Our culture is built on accountability, discipline, and high integrity—we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America. And we’re just getting started.
To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.