26WD98738
Position Overview
The Technical Adoption group at Autodesk is seeking highly motivated and trusted professionals to help our strategic customers optimize their product investments and achieve measurable business outcomes by leveraging Autodesk solutions. We do this by delivering professional and customized services that help customers achieve their business goals while maximizing the use and adoption of Autodesk products and platforms.
As a Senior Technical Adoption Specialist (TAS) for Architecture, Engineering, and Construction (AEC), you will provide top-level technical expertise to our customers. You will join the Technical Adoption group within Customer Success, a team that values professional development and rewards high performance.
Responsibilities
- Deliver live coaching sessions to drive adoption of Autodesk solutions
- Act as a trusted technical advisor to customers, demonstrating thought leadership and product expertise to help customers adopt Autodesk technology and achieve desired business outcomes
- Build, maintain, and deliver packaged service offerings that increase customer success and accelerate new product adoption
- Deliver digital content through one-to-many webinars for end users to support successful adoption of Autodesk solutions
- Develop and maintain digital content that adheres to Technical Adoption Specialist quality and consistency standards while addressing specific customer challenges
Minimum Qualifications
- Bachelor's degree or equivalent experience
- Minimum of 5 years of experience in a related field
- Expert knowledge of Autodesk Revit
- Ability to manage multiple projects simultaneously and effectively prioritize competing demands
- Strong communication skills, with the ability to clearly explain complex technical concepts
- Strong troubleshooting and analytical skills
- Professional fluency in Korean
Preferred Qualifications
- Additional knowledge of AutoCAD, Autodesk Forma, and/or Autodesk Construction Cloud
- Experience delivering technical training to large enterprise customers
- Experience identifying and improving Architecture, Engineering, and Construction (AEC) workflow challenges through Autodesk solutions
- Experience working collaboratively with global and cross-functional teams
- Demonstrated ownership, adaptability, and the ability to thrive in a dynamic environment
- Professional working proficiency in English
The Ideal Candidate
- Strong understanding of Architecture, Engineering, and Construction (AEC) workflows and the ability to apply industry best practices to customer challenges
- Demonstrated ability to analyze complex situations, evaluate options, and recommend effective solutions using data, experience, and sound judgment
- Skilled at solving problems of diverse scope and complexity by applying technical expertise and a fresh perspective
- Ability to identify opportunities for process improvement and recommend innovative approaches that drive customer success
- Strong analytical and critical thinking skills with the ability to connect individual customer needs to broader business objectives
- Experience leading projects, initiatives, or key workstreams that deliver measurable business value
- Ability to work independently while effectively collaborating with customers, peers, and stakeholders
- Strong relationship-building skills with the ability to establish credibility and trust with customers and colleagues
- Experience building productive partnerships with internal teams and external stakeholders
- Demonstrated accountability for improving ongoing processes and driving operational excellence
- Ability to mentor, coach, and share knowledge with colleagues and customers
- Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences
- Commitment to continuous learning and staying current with Autodesk technologies, industry trends, and best practices
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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