Senior Technical Consultant

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

As a Senior Consultant, you will be a technical expert on the implementation and configuration of Flexera’s cloud and on-premises solutions. This role requires a strong consultative and technical background as well as a creative approach to solve problems. This role will need to build trust and confidence and act as an advisor for customer stakeholders to drives usage, adoption, and loyalty.

You will join the Consulting Services practice in India. This team is part of Global Consulting Services within the Customer Experience organization.

Consulting Services is focused on helping customers and partners deploy and configure Flexera’s cloud and on-premises solutions to solve complex problems and achieve their business outcomes.

This role is full-time, permanent, and is remote, India.

Your Responsibilities

·         Analyze customer requirements and translate into specification documents

·         Work with customer subject matter experts to successfully integrate Flexera’s cloud or on-premises solutions from kick-off to close-out

·         Assist customers to convert their on-premises solution of Flexera to Flexera’s SaaS offering

·         Design and create integrations between Flexera’s solutions and customer’s third-party systems

·         Create high-quality documentation

·         Deliver project specific solution enablement and standard product training

·         Scope projects and help prepare services descriptions and effort estimations

·         Bring innovation and new ideas to existing processes to increase standards and quality

Required Skills

·         Effective communication to technical stakeholders

·         Engaging presentation style

·         Consultative thinking and creative problem-solving approach

·         Self-starter attitude with ability to troubleshoot and conduct own research on solutions

·         8+ years’ experience as a consultant in the IT industry

·         Ability to contribute to multiple projects running in parallel

·         Fundamental understanding of cloud computing and public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform

·         Familiar with advanced data and application architectures

·         Solid understanding of networking concepts and IT security

·         Experience with extract, transform and load (“ETL”) processes via API, flat files, or databases

·         Profound knowledge and experience working with REST and SOAP

·         Ability to read, write and modify Transact-SQL

·         Experience with script language like PowerShell or bash

·         Basic knowledge about software deployment, discovery, and inventory solutions, e.g., Microsoft SCCM, Microsoft Intune, HPE Universal Discovery (“HP-UD”), BMC Helix Discovery (previously ADDM)

·         Expertise in Microsoft stack of technologies, including SQL Server, Windows Server, Active Directory, Internet Information Services

Desired Skills

·         Experience with Flexera’s solution(s) or other IT and Software Asset Management tools like ServiceNow Software Asset Management, Snow License Manager / Atlas, USU License Management (Aspera SmartTrack), Certero for Enterprise SAM preferred

·         Experience with Cloud Management Platforms, e.g.: CloudHealth by vmware, Morpheus Data, Snow/Embotics

·         Ability to build reports and dashboards using business intelligence software like IBM Cognos, Microsoft Power BI, Tableau, Qlik, or others

·         Industry recognized courses and certifications, e.g.: ITIL, PRINCE2, AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, FinOps Certified Practitioner

·         Understanding of virtualization technologies, e.g.: VMware, XenApp, XenDesktop, App-V

·         Understanding of container and container-orchestration, e.g.: Kubernetes, Docker, OpenShift