Senior Technical Product Manager

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. ## About the Role Commure is seeking a Staff Technical Product Manager to build next-generation AI-driven provider tools. This role will focus on removing the inefficiency of medical billing by building the automation engine that handles the entire revenue cycle for our customers, allowing them to focus on patients instead of paperwork. _Full Time position requires working 3 days a week in our Mountain View office (Hybrid)_ _ **Who You Are:** _ - **Drive Product Execution from Idea to Deployment:** Translate high-level concepts into **scalable, enterprise-grade AI solutions** that integrate seamlessly with provider workflows and major healthcare systems. - **Deep User Immersion:** Spend time **onsite at hospitals and clinics** to understand firsthand how providers work, identify pain points, and rapidly iterate on solutions that fit into real-world clinical environments. - **Lead Cross-Functional Teams:** Collaborate closely with **AI/ML engineers, designers, and clinical stakeholders** to ship high-impact features that drive measurable improvements in provider efficiency. - **Lead Product Managers:** Lead a small team of Product Managers to support the RCM (revenue cycle management) initiatives. - **Executive-Level Influence & Communication:** Regularly engage with **COOs, CSOs, and CIOs** of major healthcare systems, clearly articulating product vision, roadmap, and impact to gain buy-in and drive adoption. - **Stay Ahead of the Curve in AI & Healthcare:** Keep up with **AI advancements in LLMs, autonomous agents, and clinical NLP** , continuously exploring new ways to enhance provider workflows through technology. ## What You'll Do - **Product Strategy and Implementation:** Develop and oversee the execution of technical and clinical product strategies. This includes creating innovative solutions for healthcare billing complexities and clinical product offerings, aligning them with overarching business goals. - **Customer Engagement and Deployment:** Act as the primary product contact for clients, understanding their specific needs and deploying solutions that integrate seamlessly into their operations. Ensure products are tailored to real-world use and deliver measurable benefits. - **Cross-Functional Team Collaboration** : Collaborate with Engineering, Sales, Operations, and Clinical teams to define and prioritize product requirements, develop project plans, manage key deliverables, and maintain high-quality standards throughout the product lifecycle. - **Operational and Quality Oversight:** Establish and maintain rigorous processes and workflows for product operations and quality assurance, including metrics and OKRs to monitor and drive business growth. - **Market Insights and Feedback Integration:** Serve as the voice of the customer internally, gathering and integrating feedback to refine and adapt product offerings. Develop tools and metrics to measure product effectiveness and customer satisfaction. ## What You Have: - **Education and Experience:** Bachelor’s degree in Computer Science, Physics, or related field - **Professional Background:** Professional experience in Product Management. - **Skills and Competencies:** - **Culture** : You have a hacker mentality, are passionate about healthcare, love a fast-paced culture, and take extreme ownership. _ **Nice To Have:** _ - **Professional Background:** 1+ years of Software Engineering experience - **Management Experience:** previously managed other PMs or a cross-functional team Please be aware that all official communication from us will come exclusively from email addresses ending in **@** [**getathelas.com**](http://getathelas.com), **@** [**commure.com**](http://commure.com) or **@** [**augmedix.com**](http://augmedix.com). Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Visa sponsorship is not available for this role.