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Sydney, New South Wales, Australia
Hybrid
Write your story with a career at Zip
Join Zip’s Product team and own the platform capabilities behind our customer, credit, fraud and identity decisions.
This role is about connecting the dots between business and technology. You’ll dig into complex business problems, understand the customer, commercial and risk outcomes we’re trying to achieve, then get close enough to the technology to understand what needs to change and why.
You don’t need to be an Engineer, but you do need strong technical depth. You’ll be comfortable getting into the detail with Engineering before stepping back to make clear product decisions about where we invest, what we prioritise and how our platforms need to evolve.
What you’ll own
Get to the heart of complex business problems and translate them into clear product and platform opportunities.
Set the product vision, strategy and roadmap for Zip’s decisioning, credit risk, fraud and customer identity platforms.
Partner deeply with Engineering to understand the technical components of business problems and determine the right platform solutions.
Lead improvements to platform scalability, performance, reliability and governance.
Shape an identity first approach to customer data that supports better onboarding, servicing and decision making.
Bring together customer, commercial, risk, data and technology perspectives to make smart prioritisation decisions.
What you’ll bring to the team
What you'll bring to the team
What you’ll get in return
As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.
Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.
Zipsters tell us these are just some of the best things about working here. You’ll also receive:
Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.
And finally…get to know us
Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.