Senior Technical Program Manager

Accountabilities

• Establish and maintain an effective operating cadence across your area, introducing the minimum structure needed to keep teams aligned and decisions moving without unnecessary bureaucracy.
• Ensure key decisions are made on time, involve the right stakeholders, and are documented clearly so there is a reliable record of what was decided and why.
• Support recurring engineering rhythms such as planning, standups, retrospectives, and demos.
• Own workback plans and dependency maps for a portfolio of releases, integrations, migrations, and cross-team engineering initiatives.
• Maintain accurate project tracking and visibility across tools such as Linear, ensuring issues are properly labelled, estimated, assigned, and kept up to date.
• Provide trusted views of production issues, in-flight work, blocked items, and overall program health so stakeholders can access status without relying on additional meetings.
• Identify technical, delivery, and timeline risks early; challenge unrealistic assumptions and enforce readiness gates before external commitments are made.
• Lead complex programs end-to-end, coordinating multiple teams through scope definition, sequencing, delivery, trade-offs, and stakeholder communication.
• Manage cross-team dependencies and handoffs, resolving blockers directly with the relevant leads and preventing avoidable escalation to senior leadership.
• Apply a clear escalation framework to distinguish between programs that are on track, at risk, or require leadership decisions.
• Coordinate the first response to incidents and client-related interruptions within your area, ensuring issues are routed appropriately without unnecessarily disrupting engineering teams.
• Translate technical realities, risks, and constraints into clear updates for non-technical stakeholders, while ensuring engineering teams understand business and delivery expectations.
• Maintain a concise and reliable portfolio view for leadership and the wider TPM function, adapting the level of detail to the situation.
• Produce clear weekly written status updates that give stakeholders and leadership visibility into program progress, risks, dependencies, and decisions.
• Support product and engineering leaders with OKR tracking and reporting, keeping objectives and key results current and turning progress into clear, readable rollups.
• Contribute to the development of TPM practices, documentation, templates, cadences, and trackers that can be adopted across the wider organisation.
• Measure success through reliable operating rhythms, trusted program plans, timely delivery, early risk identification, reduced unnecessary escalations, and sustainable program-management practices.

Requirements

• 6+ years of experience in Technical Program Management, ideally within AI/ML, platform infrastructure, developer tooling, or similarly technical environments.
• Demonstrated experience managing complex programs involving multiple teams, dependencies, and challenging external deadlines.
• Strong technical fluency, with the ability to understand system architecture and discuss APIs, integration design, technical dependencies, and platform trade-offs confidently without needing to be the engineer making the technical decisions.
• An engineering background is highly valued, particularly for candidates who have transitioned from engineering into technical program management.
• Strong analytical and organisational skills, with the ability to turn ambiguous requirements, incomplete specifications, and competing stakeholder perspectives into clear plans and recommended paths forward.
• Excellent written and verbal communication skills, with the ability to provide concise executive updates, detailed dependency information for technical leads, and appropriately scaled communication depending on the audience.
• Strong judgment around prioritisation, escalation, risk management, and stakeholder alignment.
• A proactive, hands-on approach to resolving blockers and coordinating teams rather than relying on hierarchical escalation.
• Comfort working in a developing TPM function and contributing to the creation of processes, templates, standards, and operating norms.
• Experience working in a high-growth scale-up environment is a plus.
• Experience in an organisation that both builds infrastructure and uses that infrastructure for real customer workloads is also advantageous.
• Ability to work effectively in a remote environment across EMEA time zones, with regular collaboration and overlap with colleagues in London.

Benefits

• 25 days of paid time off plus public holidays, supported by a Flexible Time Off approach.
• Health insurance and private medical coverage.
• Monthly stipend supporting wellness, fitness, and learning and development.
• Fully remote working from anywhere in your home country within EMEA.
• Enhanced parental leave for birth, adoption, or surrogacy.
• Access to an office in The Shard in London.
• Flexible working hours.