Senior Technical Program Manager

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. Its brand portfolio includes B2C platforms MoneyHero, SingSaver, Money101, Moneymax and Seedly, as well as the B2B platform Creatory. The Company also holds a preference share investment in Jirnexu Pte. Ltd. MoneyHero had over 280 commercial partner relationships as at June 30, 2026, and had approximately 3.7 million Monthly Unique Users across its platform for the three months ended June 30, 2026.

About the Job

Reporting to the Director, Technology and Product Operations (Head of Technology), you will lead the delivery of technology programs across Hong Kong, Singapore, the Philippines, and Taiwan. You will work with Product, Engineering, business teams and external partners to turn business priorities into well-scoped, well-governed projects, and see them through from planning to launch and beyond. You will lead cross-functional project teams and manage vendors and third-party partners of varying size and scope.

This is a hands-on, technical role. You will be comfortable reading API documentation, designing integration flows with engineers, and understanding how data moves between our platforms and partner systems. We use AI tools heavily across the business, and this role is expected to use them every day to plan, document, analyse and prototype.

This role will be responsible for:

• Program & Project Delivery: Own end-to-end delivery of technology programs across markets, from scoping and planning through launch and post-launch support. Build realistic plans, manage dependencies, and keep delivery on track against scope, timeline and budget.
• Technical Solutioning & Integrations: Work with Engineering leads to design how SaaS platforms and third-party services connect to our systems, including credit data, loyalty, messaging and customer data platforms. Draft integration flows, API call sequences, and event schemas.
• SaaS & Vendor Management: Source, evaluate, onboard and manage SaaS platforms and technology partners, from requirements and selection through contracting, configuration and ongoing use. Track deliverables, service levels and licence and project costs, and lead technical and commercial discussions alongside Finance.
• Business Value & Business Cases: Work with business and Product stakeholders to define the value each project will deliver and the KPIs that will measure its success. Build these into business cases for review and approval where required, and track results after launch against the agreed KPIs.
• Requirements & UAT: Work with Product to shape requirements for new features and enhancements, and write requirements yourself where needed, such as user stories, process flows and integration specifications. Ensure scope is complete, testable and in line with the technical approach. Plan and coordinate UAT and go-live readiness.
• Security & Compliance: Work with InfoSec and Legal to complete security and compliance reviews for projects within the role's remit, including vendor risk assessments and data protection requirements.
• Risk & Issue Management: Maintain RAID logs, raise risks early, and drive issues to resolution, escalating with clear options when needed.
• Stakeholder Management: Work with Product, country teams, Legal, Finance, Marketing, Customer Service and Business Development to align on priorities, scope and timelines. Give senior leadership clear, regular status reporting.
• Release Management: Coordinate release planning, change windows and go-live activities across project teams.
• Governance & PMO: Contribute to delivery governance, PMO practices and reporting standards across the technology function.
• AI-Enabled Delivery: Use AI tools to speed up planning, documentation, analysis, and light prototyping or scripting. Share what works with project teams and help them build AI into their own workflows.

In this role, we are looking for someone with :

• 8+ years in technology project or program management, delivering cross-functional programs with internal and external teams. A proven track record of delivering complex technology programs end to end, ideally across Hong Kong, Singapore, the Philippines, and Taiwan.
• A strong technical foundation, with comfort reading API documentation, understanding system architecture and data flows, and working with engineers on integration design. Experience with REST APIs and tools such as Postman. The confidence to lead technology conversations and a curiosity about technology and willingness to keep learning.
• Experience sourcing, configuring and integrating SaaS platforms such as customer data platforms, CRM, loyalty, messaging and marketing automation tools, and a good understanding of how data flows between them. Working knowledge of major cloud platforms (AWS, Google Cloud, Azure).
• Hands-on experience using AI tools such as Claude, Gemini, ChatGPT, Cursor or equivalent products in day-to-day work, for example documentation, analysis or scripting.
• Experience managing vendors and partners, including scope, deliverables and cost.
• Ability to write clear requirements and documentation, such as user stories, process flows and technical specifications.
• Strong command of Agile (Scrum, Kanban) and Waterfall delivery, and the judgement to choose the right approach for each project. Experience with JIRA and Confluence.
• Strong stakeholder management and communication skills, making complex technical topics and issues simple for non-technical audiences, guiding stakeholders to informed decisions on risks, benefits and priorities, and presenting to senior leadership.
• Strong business acumen and a deep interest in how technology delivery affects business outcomes, with a habit of measuring impact and communicating results transparently.
• Awareness of information security, data privacy and regulatory requirements in financial services.
• A strong sense of ownership, attention to detail and persistence, with a habit of asking questions and holding people accountable.
• Comfort working with diverse teams and cultures, including regional delivery teams who work in English.
• Fluency in written and spoken English, written Traditional Chinese and spoken Cantonese.
• Good to have: scripting experience (e.g. Python, JavaScript); a background in fintech, financial services, martech and/or digital platforms; fluent in written and spoken Mandarin; PMP, CSM or CSPO certification.

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