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England, United Kingdom
Remote only
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a high-performing, motivated Senior Technical Program Manager to join our Data Centers team. In this role, you will be responsible for orchestrating contractual compliance and technical alignment for multimillion-dollar hyperscale data center builds. You will lead cross-functional, geographically distributed teams to ensure the successful, on-time delivery of complex multi-megawatt data center projects per contractual requirements.
What You’ll Do
In this role, you will:
Lead Project Execution: Coordinate the end-to-end delivery of hyperscale customer deployments, including white space readiness and fit-out, while managing critical path project schedules.
Collaborate with Stakeholders: Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, and Operations) to ensure technical scope alignment and requirement fulfillment.
Manage Risk and Compliance: Proactively identify and resolve blockers, manage customer scope changes, and ensure all deliverables align with organizational standards and contractual obligations.
Scope: Manage customer scope changes and internal change requests including Non-Recurring Charges (NRCs), work orders, and technical scope updates.
Customer Review: Review and interpret customer service orders, statements of work, and technical requirements to ensure project scope is understood and deliverable.
Reviews: Coordinate hyperscale design reviews with customer engineering teams and internal design/construction teams to ensure technical scope alignment prior to deployment.
What You’ll Bring
The ideal candidate will have:
Professional Experience: 10+ years of experience as a technical program manager supporting data center construction or infrastructure program management.
Technical Expertise: Strong knowledge of data center infrastructure, including commissioning, power distribution, cooling systems, and rack-level fit-out environments.
Leadership & Innovation: Proven ability to lead cross-functional spheres of influence, innovate processes, and excel in high-velocity, nebulous environments.
What We Offer
Location: Remote role with a requirement for 15% travel.
Compensation: Competitive salary and benefits aligned with your experience.
Work-Life Balance: Flexible work options and generous paid time off to support your well-being.
Health & Future: Comprehensive health, wellness, and retirement programs.
Professional Growth: Opportunities for continuous learning and career advancement.