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London, UK, United Kingdom
Remote only
Company Description
Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.
Founded in 2011, Depop’s diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it.
Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information, visit www.depop.com
We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users.
We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com.
We're looking for a Senior Technical Programme Manager to lead high-priority, technically complex workstreams in a fast-moving, iterative environment.
You'll be joining a lean, passionate Technical Programme Management team that sits at the heart of how Depop operates. We drive cross-functional initiatives, embed operational excellence, and partner closely with brilliant teams across the business to help them deliver with speed and confidence - reducing friction, managing risk, and clearing the path to impact.
This role has real breadth. You'll own strategic and enablement workstreams that touch every part of the business, working alongside senior leadership and teams from product and engineering to marketing and operations.
Responsibilities
Project & programme management:
Drive accountability and clarity of priorities across your workstreams to ensure the timely realisation of value by enabling strategic, data-driven, decision-making
Take a user centric approach, ensuring your workstreams are set-up for success with the most appropriate reporting cadences, touchpoints, tools and approaches
Collaborate seamlessly and proactively across the company to identify and track timelines and dependencies, mitigate risks and issues and build clear lines of communication across teams
Operational strategy & analysis;:
Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes
Identify and iteratively improve our lean operational processes, tools and guardrails to enable the business to efficiently collaborate, plan and deliver
Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives
Help leadership align priorities across the organisation to create more significant impact and ensure clarity of focus for teams in your workstreams
Advancement of Depop’s outcome orientated operating model
Apply your in-depth knowledge of lean product & technical operations to facilitate, coach and share learnings which empower teams to iteratively improve their ways of working and deliver more effectively
Contribute to the Internal Ops Community of Practice where we share insights, reflections, approaches, and learnings
Requirements
You have considerable technical programme management experience, with a consistent track record in leading complex technical workstreams, ensuring alignment and resolving dependencies and conflicts swiftly and amicably
You have excellent stakeholder management, influencing and relationship building skills, which you use to ensure visibility and collaboration across technical and functional boundaries
You have exceptional communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using empathy and active listening to read situations quickly
You’re adept at driving accountability, and have strong command skills, you’re not afraid to take challenging stances with senior stakeholders
You are user and business value driven, with hands on experience collaboratively scoping, kicking off and delivering programmes, articulating what success looks like, why it looks like that and how to measure it
You are adept at working in ambiguity and can identify, surface and resolve risks and uncertainty
You’re highly organised and proactive and able to use your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems and processes
Approachable with advanced skills in facilitation, coaching and mediation, you’ll have a natural talent for working with others and creating the space for strategic and timely decision-making
You have a growth mindset and actively seek and give feedback as well as ways to share findings with your peers
You have high technical and product literacy, you’re able to keep up with technical discussions in support of the overall project outcomes
Nice to have
Experience working as a consultant, or in a fast paced, product scale up environment
You’re an innovative problem solver, with an instinct for spotting opportunities and synergies
Additional Information
Health + Mental Wellbeing
PMI and cash plan healthcare access with Bupa
Subsidised counselling and coaching with Self Space
Cycle to Work scheme with options from Evans or the Green Commute Initiative
Employee Assistance Programme (EAP) for 24/7 confidential support
Mental Health First Aiders across the business for support and signposting
Work/Life Balance:
25 days annual leave with option to carry over up to 5 days
1 company-wide day off per quarter
Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
All offices are dog-friendly
Ability to work abroad for 4 weeks per year in UK tax treaty countries
Family Life:
18 weeks of paid parental leave for full-time regular employees
IVF leave, shared parental leave, and paid emergency parent/carer leave
Learn + Grow:
Development discussions to support continuous learning and professional growth.
Upskilling our employees with company wide training workshops, materials and resources
Your Future:
Life Insurance (financial compensation of 3x your salary)
Pension matching up to 6% of full base salary with Aviva