Frankfurt, Germany, Germany
Onsite
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
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Job Title: Senior Technical Support Engineer - Simulation (EMEA)
Location: Frankfurt, Germany (Hybrid)
Employment Type: Full-Time
Please note: Applications must be submitted with a CV in English.
The job
In this role, you have the opportunity to make a real difference for some of the world's leading process industry companies every day. You will join a talented team of engineers who are passionate about helping customers get the most out of AVEVA's Simulation software.
As a trusted technical advisor, you will work closely with customers to solve complex technical challenges, deliver training and consulting services and support strategic evaluations. Whether you are troubleshooting a critical issue, mentoring colleagues, or presenting at customer workshops, your expertise will directly influence customer success and satisfaction.
This is an exciting opportunity for an experienced engineer (Chemical/Process/ other related fields) who combines strong technical capabilities with a passion for problem solving, customer engagement, and continuous learning.
Key responsibilities
Essential requirements
Desired skills
What Success Looks Like
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
Find out more: https://www.aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.