Want to know if this job is worth applying to?
Victoria, Australia
Onsite
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
Where You’ll Work – Contractor Equipment Division (CED)
The Contractor Equipment Division makes sprayers that apply paint to walls and other structures, with product models for users ranging from do-it-yourself homeowners to professional paint contractors. Contractor equipment also includes sprayers that apply texture to walls and ceilings, highly viscous coatings to roofs, and line markings on roads, parking lots, athletic fields and floors.
The future of CED is bright, with significant investments being made across the business; the division is expanding to accommodate increased demand and growth driven by an investment in new products and innovative ideas. With the global industry ramping up into high gear, CED is positioned to convert contractors accustomed to manually applying paint and other coatings by brush-and-roller to spray technology.
Ready to join us?
The Senior Technical Trainer will oversee the design, implementation, and continuous improvement of comprehensive training programs and initiatives. The Senior Technical Trainer will facilitate engaging training sessions for a diverse audience, including technicians and sales representatives, and will play a pivotal role in managing learning schedules, participant records, and the certification process. The Senior Technical Trainer will collaborate with key organization leaders to align training programs with broader marketing strategies and objectives.
What You Will Do at Graco
Training Program Design, Implementation, and Coordination
Strategically lead the design and implementation of training programs and materials that stay within the quality, cost, and timing parameters.
Implement new programs by conducting trainings for technicians, end user maintenance staff, distributor sales representatives, and internal train-the-trainer sessions for internal sales staff.
Cultivate an engaging learning environment by using a variety of active learning methods and adult learning concepts to develop participants’ competencies and to help learners meet specified performance expectations.
Manage the administration of learning schedules, maintenance of participant records (e.g., test scores, evaluations, attendance), as well as the execution of the entire registration/certification processes for courses and demo lab.
Analyze and coordinate and monitor training needs.
Stakeholder Collaboration and Support
Manage/interface with clients such as marketing, engineering, sales, etc., to understand project scope, timing, budget, and human resources required.
Proactively address follow up issues and action items post training sessions, ensuring timely and effective communication to enhance stakeholder engagement.
Serve as an advisor to the sales force, engineering, marketing, and distributors regarding the resolution of technical issues that affect the utilization of our products.
Technical Expertise and Resource Management
Demonstrate mastery of applicable product concepts, technical content, course curriculum, and training methodologies.
Serve as a primary technical product and application content expert for technical service calls.
Maintain and monitor the inventory for an organized and well-equipped training facility, including service lab, product components, and training equipment (hardware & software).
Lead and coordinate demonstration lab activities, optimizing resources to showcase product capabilities effectively.
KPI Development, Analysis, and Reporting
Continuously monitor and evaluate the training program’s effectiveness and utilization of training resources and adjust where necessary.
Regularly analyze participant feedback, performance metrics, and other relevant data to measure the effectiveness of the training program.
Systematically track and analyze the usage of training materials, platforms, and other resources to ensure they are being effectively leveraged.
What You Will Bring to Graco
Bachelor’s degree in Training and Development, Education, Communications or a related field.
5+ years of experience in course development and instructional design using adult learning concepts.
Demonstrated ability to lead and manage projects from inception to implementation.
Demonstrated ability to coach and delegate to others.
Prove ability to use active learning styles and methods.
Advanced group facilitation skills.
Strong skills using training software programs.
Strong skills in Microsoft office applications including PowerPoint.
Ability to travel approximately 15% of time, both domestic and international.
Accelerators
Global industrial manufacturing experience and knowledge.
Masters degree or relevant certification preferred.
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco’s culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.