Senior Tester

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

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The Test Lead is a key member of our Back Office Applications Development team and serves as the quality lead for our in-house Back Office system, the Merchant Management System (MMS). The system runs on a stable IBM i platform and is central to payment card transaction processing, clearing, ATM operations, and merchant settlement. The Test Lead is responsible for coordinating testing activities, defining the testing approach, and ensuring the overall quality of changes delivered across this critical system.

The role requires a highly analytical professional with an IT background and a solid understanding of the payments industry, particularly the payment card domain and transaction processing. Equally important are a strong willingness to learn, the ability to analyze complex issues, the capability to support and improve the system, and the readiness to lead testing efforts, set priorities, and drive quality standards within the team.

The Test Lead must be able to oversee testing of system changes in depth, coordinate communication with relevant stakeholders, guide the preparation of test cases, and support the development team in delivering high-quality solutions. The role also includes organizing and supervising testing activities, mentoring testers, and collaborating on testing initiatives with internal and external partners worldwide.

SPECIFIC TASKS AND ACCOUNTABILITIES:

• Responsible for planning, coordinating, and overseeing the testing of newly implemented functionality, as well as ensuring the timely identification of issues caused by new changes or upgrades to existing functionality.
• Able to understand and assess a wide range of specifications, primarily from card associations such as Mastercard, Visa, and American Express, and translate them into a clear testing approach for the team.
• Collaborates closely with developers, analysts, and other stakeholders to define test scope, priorities, and quality expectations for new solutions.
• Leads the preparation and review of regression, performance, and other test scenarios based on requirements and analysis.
• Owns the test case repository and is responsible for defining and improving the testing strategy, including the adoption of modern tools, test automation, and efficient testing practices.
• Coordinates testing activities within certification processes across all card associations and ensures readiness for required certifications.
• Provides leadership and support for integration testing with customers and partners, ensuring alignment on test scope, execution, and issue resolution.
• Maintains close cooperation with other teams within GPE and globally, and drives alignment on testing standards, risks, and quality objectives.
• Acts as a team player and mentor who fosters knowledge sharing, collaboration, and continuous improvement across the testing area.

REQUIREMENTS FOR THE POSITION:

Education, Working Experience and Knowledge:

• At least 5 years of experience in relevant testing roles, including proven experience as a Senior Tester or Test Lead.
• Knowledge of the banking and payment card transactions processing sector is an advantage.
• Experience with test automation, particularly with Robot Framework and Python is an advantage.
• Experience with IBM i, system commands, and SQL DB2 is an advantage.
• Ability to define, review and govern test case standards, testing rules, and quality criteria.
• Hands-on experience with software development and documentation is an advantage, as is experience in leading or mentoring testers.

Abilities, Skills and Personal Characteristics:

• Strong communication and coordination skills, with the ability to work effectively with internal and external partners.
• Leadership, mentoring, and collaboration skills.
• An innovative and proactive mindset, with a focus on improving the testing approach and driving continuous quality improvement.
• General curiosity, a willingness to learn, an interest in understanding how things work, and a desire to broaden knowledge across different systems.
• Open to new ideas, able to prioritize work effectively, balance business needs with quality expectations, and remain focused on value delivery.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.