Senior UI/UX Designer, IS27

Job Description

Position Title: Senior UI/UX Designer

Classification: IS27

Department/Account: Application Services

Job Code: 90000665

Work Unit: Application Development

Job Title: Information Systems Officer

Manager Title: Director, Application Services

Last Updated: January 2026

DEPARTMENT OVERVIEW

ESIT Advanced Solutions (a DXC Technology company) Application Delivery and Innovation (AD&I) Services department is responsible for the planning, design, development, and sustainment of enterprise and public-facing digital systems supporting clients across the BC Broader Public Sector, including Ministry of Finance, Ministry of Transportation and Transit and multiple other ministries.

The department delivers and supports mission-critical applications used by thousands of internal ministry users across multiple locations and by members of the public accessing essential government services. These systems operate in complex regulatory, security, and accessibility-driven environments and span a mix of legacy platforms and modern digital solutions.

AD&I works in close partnership with business stakeholders, delivery teams, and external partners to modernize user experiences, improve service outcomes, and ensure digital products are reliable, secure, accessible, and user-centered. User experience design is a critical capability enabling successful adoption, operational efficiency, and positive public outcomes.

DESCRIPTION

The Senior UI/UX Designer applies advanced professional knowledge to design and deliver high-quality, accessible, and user-centered digital solutions. This role is regarded as a subject matter expert in user experience design and frequently contributes to the development of new ideas, methods, and standards.

The position works on complex and high-impact initiatives where analysis requires in-depth evaluation of multiple factors including user needs, business objectives, accessibility requirements, enterprise constraints, and public-sector policies. The Senior UI/UX Designer exercises significant independent judgment within broadly defined practices and provides expert guidance to project teams and stakeholders.

This role is a senior individual contributor position with no direct staff supervision, and includes mentorship, training, and functional leadership responsibilities.

ACCOUNTABILITIES/DELIVERABLES

• Leads user experience deliverables for complex, enterprise-level initiatives involving Agile or hybrid delivery teams, ensuring user-centered design principles are embedded throughout the solution lifecycle

• Produces user interfaces and interaction models for digital products, including low- and high-fidelity prototypes, production-ready UI designs, reusable components, and design patterns

• Gathers, evaluates, and translates user and business requirements in collaboration with product owners, business analysts, developers, and architects

• Develops and recommends design solutions that address business needs, operational constraints, and public-sector policy requirements

• Illustrates design concepts using storyboards, journey maps, process flows, sitemaps, and wireframes

• Maintains and contributes to enterprise UI design systems and standards for web and mobile applications

• Plans, conducts, and interprets user research and usability testing, including qualitative and quantitative methods, and applies findings to inform design decisions

• Ensures user experience designs comply with accessibility standards (WCAG 2.1 AA or higher), usability best practices, and enterprise guidelines

• Collaborates across disciplines including business analysis, development, architecture, testing, and operations

• Applies an iterative, evidence-based design approach informed by user feedback, analytics, and peer review

• Leads preparation of UX-related documentation supporting solution design and delivery

• Provides mentorship, coaching, and formal training to analysts, developers, and other team members on UI/UX practices

• Assists in the development and continuous improvement of UX standards, guidelines, and reusable assets

• Reviews and evaluates designs and project activities for alignment with UX standards, accessibility requirements, and enterprise architecture

• Actively participates in delivery initiatives to ensure effective stakeholder engagement and timely communication

• Keeps current with modern design tools, techniques, best practices, and emerging trends relevant to public-sector digital services

• Provides cost and effort input to support planning of application development, enhancements, and modernization initiatives undefined

• Works collaboratively with peers, delivery teams, client representatives, and external partners

• Works collaboratively with peers, delivery teams, client representatives, and external partners

• Works collaboratively with peers, delivery teams, client representatives, and external partners

• Contributes to digital solutions that are public-facing, highly visible, and critical to service delivery

SUPERVISORY RESPONSIBILITIES

Direct (directly supervises assigned staff) 0

Indirect reports (supervises through subordinate supervisors) 0

PROJECT/TEAM LEAD OR TRAINING RESPONSIBILITY

Supervises students or volunteers: Yes

Provides formal training to other staff: Yes

Leads project teams: No

Assigns, monitors, and examines work of staff: Yes

SELECTION CRITERIA

 Education and Experience

• Bachelor’s degree in Design, Human Factors Engineering, Human-Computer Interaction, Social Sciences, Communications, Business, or an equivalent combination of education and experience

•  Minimum 7 years of progressively senior experience in UI/UX design, typically supported by 10 or more years working on complex digital products, enterprise systems, or public-facing applications

• Demonstrated experience working as a senior individual contributor within Agile or hybrid delivery environments

• Proven experience designing accessible digital solutions in alignment with WCAG 2.1 AA or equivalent public-sector accessibility standards

• Experience producing high-quality UX artefacts including personas, journey maps, usability test plans and results, wireframes, prototypes, functional specifications, and design documentation

Knowledge, Skills, and Abilities

Mandatory (Must-Have)

• Advanced application of UI/UX design principles, theories, and practices across multiple digital products or services

• Strong understanding of inclusive and universal design principles for diverse and non-technical user populations

• Demonstrated ability to plan and execute qualitative and quantitative user research and translate findings into actionable design recommendations

• Ability to evaluate and review designs for alignment with enterprise architecture, standards, and delivery constraints

• Strong analytical, problem-solving, and decision-making skills

• Ability to communicate design rationale, research findings, and recommendations effectively to technical and non-technical stakeholders, including senior management

• Excellent written and verbal communication skills in English

Tools & Technologies (Mandatory / Strong Preference)

• Advanced proficiency with modern UI/UX and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or equivalent

• Experience contributing to and maintaining enterprise design systems and reusable UI component libraries

• Familiarity with collaboration and delivery tools commonly used in public-sector Agile environments (e.g., Jira, Confluence, Azure DevOps, or equivalent)

• Experience designing responsive web and mobile interfaces

• Familiarity with accessibility testing tools and techniques (e.g., Axe, Lighthouse, screen readers)

Desired (Good-to-Have)

• Experience across multiple UX sub-domains including information architecture, interaction design, usability engineering, content strategy, information visualization, or service design

• Experience facilitating workshops to identify target users, define user needs, and build consensus across stakeholder groups

• Experience influencing product or delivery teams to prioritize user needs using evidence-based insights

• Familiarity with data-informed design approaches, analytics, or usability metrics

• Awareness of emerging trends such as AI-assisted design tools and automation, with the ability to assess applicability within public-sector and enterprise environments

• Experience working within regulated, large-scale, or public-sector environments

REQUIRED COMPETENCIES

·      Customer Focus

·      Integrity and Trust

·      Ethics and Values

·      Motivating Others

·      Drive for Results

·      Building Effective Teams

·      Priority Setting

·      Decision Quality

·      Business Acumen

·      Organizing

We take care of our people (what we offer):

Salary Package

• Employment Type: Full Time, Regular

• Union/Non-Union:  Union-BCGEU

• Salary Grid Level: Level 27, Schedule 2

• Annual Salary: $108,127.09 - $123,492.78 (Based on a 40-hour Work Week)

Prior to April 1, 2026: $108,127.09 - $123,492.78

·         As of April 1, 2026: $111,370.92 - $127,197.57

• Office Location: Victoria, BC - Hybrid

Benefit Package

• 15 Vacation days, with entitlement increases with service

• Maternity, Parental and Pre-Adoption Leave with option for top up

• Employee Assisted Program including paid counselling services for you and your family

• Paid sick leave for when life happens

• Extended health and dental

• Public Service Pension plan, matched by Advanced Solutions

• Excellent Rewards and Recognition Program

*An eligibility list may be created. Lesser qualified applicants may be under-implemented or appointed at a lower level.

Why Choose Us?

Where will a career with Advanced Solutions take you? To the leading edge of information technology, working with industry partners from around the world. At Advanced Solutions you will work with outstanding people in a challenging and dynamic environment. We strive to provide you with the tools, the training, and the opportunity to take charge of your future and take advantage of change to maximize client service and work within a centre of excellence.

The Opportunity

Advanced Solutions, a DXC Technology Company is a wholly owned subsidiary of DXC Technology. We are a unionized service delivery channel that delivers world-class business process and information technology services, collaborating with industry-leading partners to provide the best possible solutions for our customers. We combine our deep pool of experienced staff with cutting edge technology to deliver results. We have met the challenges of innovation many times and have a clear and confident vision for leading clients on their digital transformation journeys.

Who You Are

• Display a high level of effort, commitment, and mature judgment 

• Maintain a professional and confidential manner at all times 

• Trustworthy and responsible behavior  

• Eagerness to learn and a willingness to accept feedback and direction 

• Customer Focus

• Adhere to Advanced Solutions Core Values

• Embrace and Champion Change: We enthusiastically participate, collaborate, innovate, and welcome change.

• Encourage and Take Initiative: We are an engaged and progressive workforce promoting personal and professional growth

• Personify Integrity: We are reputable and productive which builds the foundation of our success

Flexible Work Arrangements

• Schedules to fit your lifestyle

• Flexibility in Location (Role Specific)

• Hybrid work environments may be available to ensure that you feel supported

Diversity, Inclusion & Workplace Information  

At Advanced Solutions, we care about our people and provide a workplace culture that supports a healthy work-life balance. Our workplace model supports both remote and hybrid work, offering employees the options to better align with their lifestyle and productivity. Whether working in Canada or collaborating in person at our Vancouver Island Technology Park office in beautiful Victoria, BC, we’re committed to fostering a culture that values balance, inclusivity, and wellbeing.

We promote a diverse, equitable work environment and welcome employment applications from individuals of all backgrounds. Our employees enjoy competitive and comprehensive extended and group benefits and participate in a very progressive defined benefit plan through the BC Public Service Pension Plan.  

Submitting your Application

Positions are open to all applicants eligible to work in Canada. Please ensure your application clearly identifies how you meet each of the stated qualifications, with particular emphasis on the education, training, and experience requirements. This information will be utilized in screening your application and determining whether you will be considered for the next stage of the recruitment process.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. Advanced Solutions does not make offers of employment via social media networks and Advanced Solutions never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.