Senior User Experience Interface Designer

Accountabilities

• Gather and synthesize customer and end-user requirements to develop clear UX concepts and design solutions.
• Work closely with product managers, developers, customers, and internal stakeholders to understand business objectives and user needs.
• Facilitate co-creation sessions with end-users and product development teams to generate and validate design concepts.
• Conduct market and audience research to inform intuitive interactions, workflows, and user experiences.
• Design interaction models and experiences for mobile, desktop, and embedded software solutions.
• Create clickable prototypes and other interactive design artifacts to communicate and validate proposed experiences.
• Plan, organize, and conduct usability testing sessions with users to evaluate designs and identify opportunities for improvement.
• Analyze and communicate usability testing results, incorporating insights into iterative design solutions.
• Organize and facilitate design meetings, workshops, brainstorming sessions, and collaborative ideation activities.
• Develop and publish UI design guidelines to promote consistency and quality across products.
• Guide visual design strategies and ensure visual decisions complement interaction patterns and overall user experience goals.
• Champion a user-centered design process and proactively advocate for users throughout the product development lifecycle.
• Collaborate with development teams throughout projects to ensure detailed interaction designs are understood and effectively translated into working products.
• Apply established design methods and research findings to solve complex product and usability challenges.

Requirements

• At least 9 years of professional interaction design experience.
• At least 4 years of software application design experience across platforms such as iOS, Android, Mac, or Windows.
• Associate degree or equivalent education in Interaction Design, Human-Computer Interaction (HCI), Information Architecture, Digital Design, or a related discipline is strongly preferred.
• Certification in Interaction Design, HCI, Information Architecture, Digital Design, or a related field is strongly preferred.
• Demonstrated experience designing software for both desktop and mobile interfaces.
• Strong understanding of user-centered design principles, processes, and methodologies.
• Proven experience conducting usability testing and translating findings into actionable design improvements.
• Strong proficiency in creating detailed interaction designs, prototypes, workflows, and other design artifacts.
• Skilled in graphic design and experienced with relevant graphic design applications.
• Strong ability to articulate design rationale, user needs, business requirements, and technical considerations to diverse stakeholders.
• Passion for UX design and a willingness to champion user-centered practices across product teams.
• Excellent collaboration, communication, facilitation, and problem-solving skills.
• Ability to work proactively and independently while collaborating effectively with product, engineering, design, and customer teams.
• Willingness and ability to travel nationally and internationally as required, with expected travel of less than 25%.
• Ability to work for extended periods at a computer workstation and perform tasks involving keyboard and mouse use.
• Ability to travel for extended periods and sit for several hours when required.
• Ability to lift and transport moderately heavy equipment, including computers and peripherals, with a minimum lifting capacity of 50 pounds.
• High level of integrity and discretion when handling confidential information relating to customers, employees, products, and technologies.

Benefits

• Opportunity to shape user experiences across mobile, desktop, and embedded software products.
• Meaningful ownership of the end-to-end interaction design process.
• Collaborative environment involving product managers, engineers, customers, and design professionals.
• Opportunities to conduct user research, co-creation sessions, prototyping, and usability testing.
• Exposure to complex communication and accessibility-focused products and services.
• Opportunity to influence visual design strategies and establish UI design standards.
• Professional environment that values customer focus, collective action, continuous growth, ownership, and collaboration.
• Opportunity to contribute to products designed to improve accessibility, communication, and connection for diverse users.