Senior Workday Analyst

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.  You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. 

That’s Nice, But What’s the Job?

In short, as a Senior Workday Analyst (Senior Employee Experience Systems Analyst), you will be a member of the centralized, dedicated Workday HRIS Team working out of our Tempe, AZ Home Office. This team works together to ensure effective use of the system by updating, configuring, improving and providing expertise on the system for other Employee Experience departments.

In long, the Senior Workday Analyst is responsible for:

• Providing technical support for HRIS specific Workday modules, including researching and resolving system problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.

• Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations to system utilization. Serves as a key liaison with third parties and other stakeholders (e.g. Payroll, Talent Acquisition and IT).

• Leads in the review, testing and implementation of system upgrades or patches. Collaborates with functional and other technical staff to coordinate application of upgrade or fix. Documents process and results.

• Writes, maintains, and supports a variety of reports or queries using appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.

Duties and Responsibilities:

• Represent the Employee Experience Team in IT integration projects.

• Advises on any changes or actions to improve the efficiency and effectiveness of the team.

• Implement Workday business process configuration changes.

• Validates system configuration changes, to ensure quality and stability of Workday.

• Informs management of recurring issues or when additional team training may be required.

• Serves as a technical point-of-contact for assigned functional areas and assists subject matter experts.

• View and audit incoming employee data from Self Service and Onboarding systems.

• Resolve payroll, timekeeping and tax-related issues.

• Answer help-desk tickets.

The Specifics.

• Knowledge of Workday is highly desired

• Bachelor's degree in Information Systems, Marketing, Human Resources or other related field.

• 3+ years experience working with various data and analytics platforms including Workday

• Moderate to advanced Microsoft Excel experience

• Experience developing and implementing business and system process improvements and setting standards.

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate.  Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!