WHO WE ARE:
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
As the Server, you will be the primary point of contact for guests throughout their meal at the Restaurant, playing a key role in delivering an exceptional, elevated dining experience. This position requires a polished, sophisticated presence and the ability to manage tables, anticipate guest needs, and execute flawless table service with grace and efficiency in a luxury retail and dining environment.
WHAT YOU WILL DO:
• Greet all guests warmly and professionally at their tables, reflecting the Bergdorf Goodman brand and service standards
• Guiding guests expertly through the menu, demonstrating deep knowledge of ingredients, preparation methods, and premium beverage pairings
• Take accurate food and beverage orders, ensuring seamless communication with the kitchen and bar staff regarding dietary restrictions or preferences
• Serve courses with precision, timing, and impeccable tableside etiquette to ensure optimal dining flow
• Accommodate special guest requests, VIP clients, and styling patrons with the utmost discretion and professionalism
• Monitor tables continuously to ensure guest comfort, proactively clearing courses and refilling beverages without prompting
• Process payments efficiently, accurately and handle guest inquiries with supreme courtesy and poise
• Support opening, running, and closing sidework duties to maintain a pristine, elegant dining room
WHAT YOU WILL BRING:
• Previous server or front-of-house experience preferred; luxury or fine dining experience a plus
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to remain calm and poised in a fast-paced environment
• Flexible availability, including weekends, holidays, and peak retail hours
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $14.15 - $17.69*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
