Do you love solving complex problems?
Would you like to lead a team that provides high quality services to our clients?
Join our team!
The Service Delivery Coordinator for Completions and Wellbore Intervention, ensures that Baker Hughes maximizes its short- and long-term revenue, profit and cash collection opportunity by ensuring flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs. This position will coordinate the required job activities across organizational boundaries to ensure Baker Hughes executes the job in line with customer expectations and contract terms and conditions.
Partner with the best
You will be responsible for:
- Safeguarding the health and safety of field personnel and protecting the environment.
- Conducting all activities in line with our non-negotiables, values, expected behaviors and cultural pillars.
- Coordinating, monitoring, and technically reviewing all job activities in line with the Manage the Job Cycle (MTJC) process, ensuring operational, equipment, and personnel readiness.
- Scheduling and dispatching personnel, equipment, and other resources in line with job and operational requirements.
- Serving as the primary client contact throughout planning, execution, operation support, post-job, ensuring customer satisfaction and business success for Baker Hughes.
- Demonstrate a strong understanding of assigned client contracts and quotations, proactively managing risks to client objectives and leveraging contractual requirements to maximize business value
- Ensuring invoicing aligns with contractual and commercial requirements, driving timely billing and cash collection while minimizing revenue leakage, DSO and Lap Days.
- Monitoring service delivery performance metrics and identifying opportunities for continuous improvement.
- Coordinating Technical Peer Reviews with qualified and experienced personnel to validate operational readiness, address execution risks, and ensure successful service delivery
Fuel your passion
To be successful in this role, you need to:
- Have extensive experience in the coordination of Completion and Wellbore Intervention services and applications.
- Have bachelor’s degree from an accredited university or college.
- Be able to fluently speak and write in Portuguese and advanced English.
- Demonstrate strong leadership and problem-solving skills, effective communication, and the ability to lead teams and deliver results under pressure
- Demonstrate experience managing multiple contracts simultaneously and effectively prioritizing competing demands.
- Demonstrate flexibility and availability to support operational demands, including changing priorities and work schedules.
Work in a way that works for you
We recognize that everyone is different and that the way people want to work and deliver their best is different for everyone too.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our employees are developed, engaged and able to bring their full authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for more than a century. But to continue moving forward tomorrow, we know we have to push the limits today. We make it a priority to reward those who embrace change with a package that reflects how much we value their contribution. Join us and you can expect:
- Contemporary work-life balance policies and well-being activities
- Comprehensive private healthcare options
- Life Insurance Safety Net and Disability Programs
- Personalized financial programs
- Elected or voluntary additional benefits
The Baker Hughes internal title for this role is: Services Specialist - Service Delivery Coordination
