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Seattle, Washington, United States
Onsite
Not Available
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.
We’re looking for a skilled and service-oriented IT professional to join our team as a Service Desk Analyst. In this role, you will provide responsive, customer-focused technical support to employees across the firm. You will troubleshoot hardware, software, connectivity, and system issues; support company devices and peripherals; and help ensure employees have reliable access to the technology they need to work effectively. This role is ideal for a service-minded IT professional who enjoys solving problems, communicating with users, and working in a collaborative, fast-paced environment.
Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.
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Our comprehensive Benefits at DLR Group include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k) plan, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills. The suggested hourly rate for this position is:
DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.
We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.
Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.
DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.
We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.