Job Description
Service Engineering Lead, Electrified Systems (GM Defense)
About GM Defense
GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance, and breakthrough life cycle economics. We deliver reliable, affordable, and innovative products across a full spectrum of capabilities including integrated vehicles, electrification, autonomy, robotics, and security.
Work Arrangement
Hybrid: This role is categorized as hybrid. The successful candidate is expected to report to Warren, Michigan or Milford, Michigan three times per week, at minimum.
Job Description
The Role
GM Defense (GMD) is a dynamic and growing organization within General Motors. Within GMD, the Integrated Product Support (IPS) organization is responsible for delivering aftersales and sustainment support to defense customers worldwide, ensuring customer satisfaction, mission readiness, and long term business growth.
The Service Engineering Lead, Electrified Systems is a Level 7 people leader role with responsibility for leading a service engineering team supporting a portfolio of battery electric, hybrid electric, and battery pack related products and systems. This leader will have 4 to 7 direct reports and will be accountable for building team capability, setting priorities, establishing operating plans, and delivering service engineering outcomes across service readiness, field issue resolution, design for serviceability, and customer support execution.
This role will lead service engineering strategy and execution for electrified systems that may include battery electric drive, hybrid electric architecture, high voltage components, energy storage systems, exportable power capabilities, and related support technologies. The successful candidate will serve as a strong voice for design for serviceability, ensuring service, diagnostic, maintainability, and field support requirements are integrated early and effectively throughout the product lifecycle.
This leader must be comfortable operating in ambiguity, moving with urgency, and making sound decisions across fast moving products and support environments. They will work across engineering, program management, quality, supply chain, field support, and customer stakeholders to resolve issues, shape service strategy, and build a scalable support model for growing vehicle populations and electrified product applications in the field.
What You Will Do
Additional Job Description
Your Skills and Abilities (Required Qualifications)
What Will Give You a Competitive Edge (Preferred Qualifications)
Why This Role Matters
This role is critical to ensuring electrified products and systems are supportable, maintainable, and ready for the field as the business grows and the technology mix expands. The Service Engineering Lead will shape both the team and the service strategy needed to support increasing customer deliveries, stronger field performance, and long term sustainment success across battery electric, hybrid electric, and battery pack related applications.
This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.
#GMD


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel <25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.